Hannah Norris
Minneapolis,MN
Summary
Compassionate community and cross-cultural specialist with background in developing and implementing programs that serve diverse populations. Skilled in crisis intervention, case management, and program development to address various social issues. Demonstrated ability to build strong relationships with community members and stakeholders leading to enhanced support networks and improved outcomes for clients. Excel in communication, problem-solving, and organization, enabling successful navigation of complex cross-cultural challenges and effective support for vulnerable people.
Overview
3
3
years of professional experience
Work History
Housing Coordinator; Case Manager
Arrive Ministries
Minneapolis, MN
05.2022 - Current
- Built relationships with over 50 community partners in order to secure safe, sanitary, and affordable housing for newly arrived refugees
- Led various outreach efforts to grow housing partnerships and educate property managers on refugee housing needs
- Developed housing support materials to support self-sustainability in newly arriving refugees
- Assisted refugee families during their first 90 days by connecting them to meaningful services to reach self-sufficency
ESL Teacher
Pui Tak Center
Chicago, IL
01.2022 - 05.2022
- Taught level one ESL to Chinese Immigrants, including the teaching of basic conversational English and grammar points
- Assessed student needs and adapted curriculum to fit a multi-level classroom
- Built relationships with ESL students and challenged them in their conversational English skills
- Tested students for progress reports
Education
BA - TESOL and Bible
Moody Bible Institute
12.2021
High School Diploma -
Prior Lake High School
Prior Lake, MN05.2018
Skills
- Vulnerable population awareness
- Partnership development
- Client advocacy
- Problem-solving
- Stress management
- Conflict resolution
Volunteer Experience
- Friendship Church, Haiti Missions Trip, Pignon, Haiti
- Friendship Church, Youth Intern, Shakopee, MN
- The Dwelling Place, Domestic Abuse Shelter, Fridley, MN
- Emmaus Ministry, Outreach to Men in Survival prostitution, Chicago, IL
- Devon Oasis, Childrens ministry to refugees and immigrants, Chicago, IL
- Family Empowerment Centers, ESL Teacher, Chicago, IL
- Navigators, ESL Intern, Addis Ababa, Ethiopia
Timeline
Housing Coordinator; Case Manager
Arrive Ministries
05.2022 - Current
ESL Teacher
Pui Tak Center
01.2022 - 05.2022
BA - TESOL and Bible
Moody Bible Institute
High School Diploma -
Prior Lake High School
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