Hannah O'Rourke
White Plains,NY
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Head Lifeguard
Quaker Ridge Golf Club
Scarsdale, NY
07.2022 - Current
- Ensured safety of swimmers by monitoring activities in the pool area and intervening when necessary.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
- Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.
- Provided emergency response for medical or other emergencies as needed.
- Assisted with swim lessons for all ages, including special needs participants.
- Developed and implemented pool rules and regulations to promote safe swimming practices.
- Coordinated scheduling of shift rotations amongst lifeguard staff members to ensure adequate coverage at all times.
Waitress
Quaker Ridge Golf Club
Scarsdale, NY
03.2022 - Current
- Greet customers and provide menus.
- Take orders for food and drinks and deliver them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Babysitter
connections
Westchester, NY
06.2022 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Developing creative ways to encourage learning through everyday experiences.
Front of House Employee
Nothing Bundt Cakes
Hartsdale, NY
01.2023 - 03.2023
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
Waitress
The Trail Club
Carmel, NY
08.2020 - 03.2022
- I took phone orders from members for delivery, and I helped prepare the orders to be sent out for delivery.
- I took phone calls from members who were looking to book a reservation.
- Created a welcoming and clean environment.
- Ensuring the guests were satisfied.
Education
Associate of Applied Science - Human Services
Westchester Community College
Valhalla, NYSkills
- Staff Supervision
- Emergency Response
- Pool operations
- Safety Training
- Group and individual instruction
- First and CPR instruction
- Workforce scheduling
- CPR Certified
- Teamwork and Collaboration
- Customer Service
- Child Supervision
- Behavior monitoring
- Certified in First Aid and CPR
- Responsible driver
- Keeping children safe
Timeline
Front of House Employee
Nothing Bundt Cakes
01.2023 - 03.2023
Head Lifeguard
Quaker Ridge Golf Club
07.2022 - Current
Babysitter
connections
06.2022 - Current
Waitress
Quaker Ridge Golf Club
03.2022 - Current
Waitress
The Trail Club
08.2020 - 03.2022
Associate of Applied Science - Human Services
Westchester Community College
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