Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hannah Ostertag

Hannah Ostertag

EAGAN,MN

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

10
10
years of professional experience

Work History

Business Owner

Skin Rituals by Hannah
09.2024 - Current


  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.


Advanced Practice Esthetician

Face Foundrie
03.2023 - 08.2024


  • Created long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Advised clients on proper home-care regimens and recommended retail products for at-home use.

Private Nanny

Multiple families & Agencies
01.2019 - 03.2023


  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.

Clinical Social Work Intern

Santa Monica-Malibu Unified School District
08.2021 - 01.2022


  • Collaborated with multidisciplinary teams to coordinate care, ensuring comprehensive services for each client.
  • Evaluated client progress regularly through ongoing assessment tools, adjusting treatment goals as needed for optimal outcomes.
  • Assisted clients in developing healthy coping strategies, promoting resilience and overall wellbeing.

English Second Language Teacher

International TEFL Academy
09.2017 - 08.2018


  • Fostered a welcoming learning environment, promoting open communication between students and nurturing strong relationships built on trust and mutual respect.
  • Adapted instructional methods to accommodate diverse learning styles, ensuring each student''s success in grasping complex concepts.
  • Boosted student confidence in speaking a second language through consistent encouragement and positive reinforcement.

Therapeutic Preschool Teacher

Lifetrack
08.2015 - 08.2017


  • Strategized teamwork skills with co-teachers to plan and implement developmentally appropriate activities for highly stressed children
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Education

Advanced Practice Esthetician License -

Savant Aesthetics Institute
07.2023

Esthetician License - undefined

Aveda Arts Institute
02.2023

Graduate coursework - Social Work

LSU
12.2021

Bachelor of Arts - Communications

MSU, Mankato
08.2015

Skills

  • Interpersonal communicator
  • Customer service
  • Adaptability
  • Conflict resolution
  • Collaboration
  • Time management
  • Relationship building
  • Attention to detail

Timeline

Business Owner

Skin Rituals by Hannah
09.2024 - Current

Advanced Practice Esthetician

Face Foundrie
03.2023 - 08.2024

Clinical Social Work Intern

Santa Monica-Malibu Unified School District
08.2021 - 01.2022

Private Nanny

Multiple families & Agencies
01.2019 - 03.2023

English Second Language Teacher

International TEFL Academy
09.2017 - 08.2018

Therapeutic Preschool Teacher

Lifetrack
08.2015 - 08.2017

Esthetician License - undefined

Aveda Arts Institute

Bachelor of Arts - Communications

MSU, Mankato

Advanced Practice Esthetician License -

Savant Aesthetics Institute

Graduate coursework - Social Work

LSU

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