Hannah Pampuch
Fond du Lac,WI
Summary
Dynamic bartender with specialized customer engagement skills honed at Ala Roma Pizzeria and Pub. Expert in precise cocktail crafting and successful upselling techniques, consistently enhancing guest experiences. Recognized for effective communication and time management, ensuring seamless service and satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Ala Roma Pizzeria and Pub
Fond Du Lac, Wisc
08.2022 - Current
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Checked identification of guests to verify age requirements for alcohol purchase.
Waitress
Kelly’s Bleachers Big Bend
Big Bend , Wisconsin
05.2021 - 08.2023
- Served alcoholic beverages responsibly in accordance with state laws.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
Education
Bachelor of Science - Environmental Studies, Emphasis On Env. Science
University of Wisconsin, Oshkosh
Oshkosh, WI12-2023
High School Diploma -
Mukwonago High School
Mukwonago, WI06-2020
Skills
- Specialized customer engagement
- Precise cocktail crafting skills
- Responsible beverage serving ability
- Successful upselling techniques
- Effective communication with team members
- Effective time management
Certification
- Wisconsin Bartending License
Timeline
Bartender
Ala Roma Pizzeria and Pub
08.2022 - Current
Waitress
Kelly’s Bleachers Big Bend
05.2021 - 08.2023
Bachelor of Science - Environmental Studies, Emphasis On Env. Science
University of Wisconsin, Oshkosh
High School Diploma -
Mukwonago High School
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