Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Parente

North Providence,RI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Experienced in fast-paced environments and can work well under pressure.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Burger King
Warwick
09.2014 - Current
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, labor, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Delegated work to staff, setting priorities and goals.
  • Cash control
  • Followed health code regulations regarding proper food handling procedures.
  • Cleaned and maintained grills, cooking surfaces and other kitchen equipment.

Host

Twin River Casino
Lincoln, RI
02.2021 - 11.2023
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Checked identification for guests who appeared under age 21.
  • Basic cleaning tasks such as rolling silverware, sweeping and cleaning tables for guests.

Education

High School Diploma -

North Providence High School
North Providence, RI
06-2016

Skills

  • Schedule Coordination
  • Recruitment
  • Customer Engagement
  • Restaurant operations management
  • Operations Management
  • Staff Management
  • Employee Retention
  • ServSafe Certified
  • Customer-Oriented
  • Organization and prioritization
  • Shift Management
  • Adaptable
  • Labor and food cost control
  • Food Service Background
  • POS operation
  • Food presentation
  • Safe Food Handling
  • Customer Service
  • Excellent multi-tasker

Certification

  • ServSafe certified expires 2028
  • CPR certified

Timeline

Host

Twin River Casino
02.2021 - 11.2023

Restaurant Manager

Burger King
09.2014 - Current

High School Diploma -

North Providence High School

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Hannah Parente