Hannah Pelliccio
Sand Springs,OK
Summary
Highly driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offering advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the education industry.
Well organized, very dependable and successful at managing multiple priorities with a positive attitude and
willingness to take on added responsibilities to meet team goals.
Have dedicated most of my working years to Early Childhood Education with the last 9 years growing my own Corporation from negative income year one to just under $200,00 year nine.
Looking for a new challenge with a focus on Customer Service and Business Development.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Self - Bethany Bridges Club Inc.
06.2014 - Current
- Interacted well with customers to build connections and nurture relationships to grow business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Promoted business via social media to generate leads and maximize brand identity.
- Website Design
- Advertised products and services online, social media and through traditional campaigns to target customers.
- Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.
- Prepared monthly payroll and all IRs related documents, 941 and 940
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Implemented business strategies, increasing revenue and effectively targeting new customers.
- Trained new employees on proper protocols and customer service standards.
- Interviewed and hired ideal candidates.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Prepared annual budgets with controls to prevent overages.
- Prepared bank deposits.
Head Start Lead Teacher
C.A.R.D
01.2011 - 01.2014
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Developed innovative activities to engage young children in learning process.
- Supported students in developing self-esteem and self-confidence.
- Assessed student progress and provided feedback on educational development.
Childcare Center Director
La Petite Academy
01.2007 - 10.2010
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Supervised and managed team of 28 childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children. Center licensed for 115 children and 3 Star NECPA accredited.
- Attended approved training and continuing education courses to maintain certifications.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
Childcare Center Assistant Director
La Petite Academy
06.2005 - 01.2007
- Assisted senior leadership in managing all aspects of operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Led teams of up to 28 staff members, supervising daily performance as well as training and improvement plans.
- Oversaw purchasing and organization of center inventory.
- Partnered with educators to instruct and mentor students.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Supported continuous process and performance improvement for staff
- Engaged with parents and families to build positive relationships for children to thrive.
Teacher
Bethany Community School
08.1999 - 05.2005
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, emotional, and social development using planned activities.
- Developed and implemented classroom routines to address varying student needs.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
Education
High School Diploma -
Altwood C of E School
Maidenhead, EnglandAssociate of Science - Applied Economics
Windsor College
Windsor, EnglandSkills
- Customer Service
- Business Growth and Retention
- New Business Launch
- Employee Performance Management
- Business Management and Development
- Communications Strategies
- Education
- Programs Operations
- Customer Satisfaction
- Planning and Execution
- Analytical and Critical Thinker
- Financial Management
Artist
I love to paint, I have an art studio and have sold many pieces, I will also give away a piece if it speaks to someone. I find having a hobby that you are extremely passionate about helps to balance your work and recreation so you are a stronger and happier individual and hence more productive.
Timeline
Small Business Owner
Self - Bethany Bridges Club Inc.
06.2014 - Current
Head Start Lead Teacher
C.A.R.D
01.2011 - 01.2014
Childcare Center Director
La Petite Academy
01.2007 - 10.2010
Childcare Center Assistant Director
La Petite Academy
06.2005 - 01.2007
Teacher
Bethany Community School
08.1999 - 05.2005
High School Diploma -
Altwood C of E School
Associate of Science - Applied Economics
Windsor College
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