Hannah Pendergrast
Warrensburg,MO
Summary
Recent Bachelor of Science graduate in Anthropology with experience supervising teams, managing controlled environments, and ensuring strict adherence to Standard Operating Procedures (SOPs) and regulatory standards. Skilled in documentation, data review, equipment monitoring, and workflow optimization. Highly motivated to contribute to a motivated team while supporting accuracy, safety, and operational efficiency.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Supervisor -
Insomnia Cookies
04.2025 - Current
- Oversee shift operations in a fast-paced, process-driven environment while ensuring adherence to safety, sanitation, and operational procedures
- Maintain accurate documentation, including logs, reports, and inventory, supporting data accuracy and workflow efficiency
- Guide team members on SOPs, workflow efficiency, and compliance standards
- Manage multiple priorities under strict deadlines while maintaining accuracy and procedural compliance
- Ensure organized and safe work areas in accordance with health and safety regulations
Line Service Technician -
Skyhaven Airport
05.2021 - 09.2023
- Coordinated technical operations and equipment handling with strict adherence to safety protocols
- Maintained accurate operational logs and documentation
- Communicated effectively between Dispatch, Maintenance, and the Line Service Crew to maintain workflow efficiency and safety compliance
- Conducted inspections of runways, identifying discrepancies and resolving issues promptly
Janitorial Support -
Centralia Veterinary Clinic
09.2018 - 05.2019
- Maintained sanitation and safety compliance in clinical environments, following cleaning protocols and chemical handling procedures
- Ensured work areas remained organized, sanitized, and fully prepared for operational or research activities
- Supported procedural adherence to maintain a safe and compliant workspace
Education
Bachelor of Science - Anthropology, Aviation Minor
University of Central Missouri
Warrensburg, MO12-2025
Skills
- Laboratory & SOP Compliance – Experienced in following and enforcing SOPs in structured and regulated environments
- Supervisory & Team Leadership – Training, coaching, and mentoring staff to meet performance and compliance standards
- Specimen / System Monitoring – Observational skills in aquatic systems; data tracking and maintenance documentation
- Documentation & Record Keeping – Accurate logging of operational, environmental, and procedural data
- Equipment Operation & Troubleshooting – Skilled in monitoring and maintaining equipment performance
- Process Optimization & Problem-Solving – Efficiently prioritizes tasks, manages workflow, and resolves issues
- Technical Proficiency – Microsoft Office (Word, Excel, Outlook), GPS/GIS, photographic documentation
- Professional Communication & Collaboration – Effective coordination with teams, supervisors, and stakeholders
Additional Experience
Independent Aquarium System Maintenance
- Monitor and maintain controlled freshwater aquarium systems, performing routine water testing and troubleshooting to ensure optimal organism health
- Conduct regular maintenance, including cleaning, water changes, and filtration upkeep, to maintain stable and consistent conditions
- Document maintenance activities and environmental parameters, supporting data tracking and reproducibility
- Apply attention to detail, procedural compliance, and systematic observation to maintain healthy aquatic environments
Certification
CPR + AED Certification
Timeline
Supervisor -
Insomnia Cookies
04.2025 - Current
Line Service Technician -
Skyhaven Airport
05.2021 - 09.2023
Janitorial Support -
Centralia Veterinary Clinic
09.2018 - 05.2019
Bachelor of Science - Anthropology, Aviation Minor
University of Central Missouri