Hannah Petrequin
Waynesville,OH
Summary
Dynamic professional with a strong work ethic and proven emergency response readiness, previously at Swimsafe Pool Management. Excelled in enforcing security policies and fostering effective communication, enhancing team efficiency. Skilled in medical billing and compliance, adept at resolving discrepancies while safeguarding patient privacy. Reliable and adaptable, committed to delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Gate Attendant
Swimsafe Pool Management
05.2022 - 09.2025
- Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Implemented effective communication strategies with both guests and team members, ensuring clarity in conveying important information.
- Excelled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Monitored pool entry points, ensuring compliance with safety regulations and guest policies.
Medical Billing Assistant
Maxx Medical Inc.
06.2021 - 07.2023
- Processed medical claims using advanced billing software to ensure accurate submissions.
- Reviewed patient accounts for discrepancies, facilitating timely resolutions and ensuring compliance with regulations.
- Managed patient communications regarding billing inquiries, providing clear explanations of charges and procedures.
- Assisted in the training of new staff on billing protocols and system usage, enhancing overall team efficiency.
- Responded to customer concerns and questions on daily basis.
- Utilized various software programs to process customer payments.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Safeguarded patient privacy, adhering to strict HIPAA regulations during all aspects of the billing process.
- Maintained professional demeanor while communicating with patients or insurance companies to resolve payment issues, fostering positive relationships.
- Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
Education
High School Diploma -
Springboro High School
Springboro, OH05.2023
Skills
- Strong work ethic
- Security awareness
- Emergency response readiness
- Cultural sensitivity
- Adaptable and flexible
- Reliable and responsible
- First aid certified
- Problem-solving abilities
Timeline
Gate Attendant
Swimsafe Pool Management
05.2022 - 09.2025
Medical Billing Assistant
Maxx Medical Inc.
06.2021 - 07.2023
High School Diploma -
Springboro High School
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