Hannah Phillips
Chesapeake,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Kids Activities Team Member
ReIgnite Church
01.2022 - Current
- Supported children''s social development by facilitating interactions among peers during group activities.
- Actively participated in staff meetings and professional development opportunities to continuously improve programming quality and effectiveness.
- Fostered positive relationships with parents by providing regular updates on their child''s progress and achievements.
- Developed age-appropriate lesson plans to cater to the diverse needs and interests of children in the program.
- Ensured a safe play environment by adhering to safety guidelines and supervising children at all times.
- Assisted in maintaining clean and organized facilities, contributing to a pleasant learning environment for kids.
- Provided one-on-one assistance to children who required additional support or accommodations due to special needs or circumstances.
- Adapted to various situations and challenges with flexibility, ensuring a consistently high level of service for kids and their families.
- Collaborated with fellow team members to create a fun, inclusive, and educational atmosphere for all participants.
Fast Food Crew Member
Wendy's
01.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
- Promoted a positive atmosphere among coworkers through proactive collaboration and effective conflict resolution strategies when necessary.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Assisted other team members to achieve goals.
- Prepared high-quality food items following established recipes and safety guidelines for consistent results.
Babysitter
Morgan Hicks
01.2021 - 05.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Sales Associate
Champs Sporting Goods
08.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Mass Communications
Virginia State University
Petersburg, VA05.2027
High School Diploma -
Indian River High School
Chesapeake, VA05.2023
Skills
- Safety awareness
- Role Modeling
- Activity Planning
- Age-Appropriate Activities
- Child Development
- Language skills
- Child engagement
- Friendly, Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Physical Fitness
- Parent Communication
- Patience and Empathy
- Strong Work Ethic
- Reliability
- Following Directions
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Child Supervision
- Childcare
- Managing routines
Timeline
Fast Food Crew Member
Wendy's
01.2023 - 01.2024
Kids Activities Team Member
ReIgnite Church
01.2022 - Current
Sales Associate
Champs Sporting Goods
08.2021 - 01.2023
Babysitter
Morgan Hicks
01.2021 - 05.2023
Bachelor of Arts - Mass Communications
Virginia State University
High School Diploma -
Indian River High School
Similar Profiles
Dianne MarshDianne Marsh
Support Worker at Reignite Support ServicesSupport Worker at Reignite Support Services
Rachael ParkesRachael Parkes
Disability Support Worker at Reignite SupportDisability Support Worker at Reignite Support
Jasmine TaylorJasmine Taylor
Kids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory ChurchKids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory Church