Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hannah Phillips

Williamsburg,KY

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
08.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety during eight+ hour shifts.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista, Cashier

Walt Disney Company
01.2022 - 08.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created around 60 varieties of hot and cold drinks over an average hour with consistently positive customer satisfaction scores.

Hostess

The Mint Company
01.2023 - 05.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted approximately 30 customers per hour warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Cashier

JCPenney
08.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, ensuring it was at an even $200 nightly.

Barista

Dunkin'
01.2021 - 01.2022
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created dozens of drink varieties daily by helping customers ensure they order the correct beverage for themselves.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Shift Lead

Tigerville Grille
06.2019 - 12.2020
  • Completed store opening and closing procedures and balanced tills of up to $400.
  • Trained up to 5 new employees monthly and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Receptionist

Don Franklin
08.2018 - 06.2019
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly up to 50 times per hour and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Arts in Communicative Arts - Communications

University of The Cumberlands
Williamsburg, KY
05.2025

Skills

  • Friendly and outgoing
  • Team building
  • Cash handling
  • Grammar Expertise
  • Character Development
  • Creative Writing
  • Proofreading abilities
  • Graphic design
  • Powerpoint
  • Teamwork and Collaboration

Languages

American Sign Language

Timeline

Barista

Starbucks
08.2023 - Current

Hostess

The Mint Company
01.2023 - 05.2023

Cashier

JCPenney
08.2022 - 12.2022

Barista, Cashier

Walt Disney Company
01.2022 - 08.2023

Barista

Dunkin'
01.2021 - 01.2022

Shift Lead

Tigerville Grille
06.2019 - 12.2020

Receptionist

Don Franklin
08.2018 - 06.2019

Bachelor of Arts in Communicative Arts - Communications

University of The Cumberlands

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