Hannah Pinto
Browns Mills,NJ
Summary
Dynamic administrative professional with proven expertise at F&D Enterprises in data entry and office administration. Recognized for exceptional communication skills and attention to detail, enhancing operational efficiency. Adept at problem-solving and team collaboration, consistently delivering outstanding service and support in fast-paced environments. Committed to maintaining high standards and improving customer experiences. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
F&D Enterprises
Mount Laurel, New Jersey
01.2024 - Current
- Handled incoming communications, including phone calls, emails, and in-person inquiries.
- Conducted data entry tasks to ensure accurate record-keeping across systems.
- Maintained filing systems for easy access to important documents and information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
Waitress and Phone Attendant
Riccardo’s Italian Resturant
Browns Mills, New Jersey
06.2019 - 01.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new waitstaff on menu items and service standards.
- Handled cash transactions accurately and processed payments swiftly.
- Maintained cleanliness of dining area and ensured proper table settings.
- Resolved customer complaints promptly to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Participated in team meetings to discuss new menu items or changes in policy.
- Processed payments accurately using cash registers or POS systems.
Education
High School Diploma -
Pemberton Township Highschool
Pemberton, NJ06-2021
Skills
- Data entry
- Microsoft Excel
- Problem solving
- Time management
- Communication skills
- Attention to detail
- Team collaboration
- Office administration
Affiliations
- An avid reader, with a love for a new book and a good story.
- Loves fitness as it challenges me to grow stronger.
- A passionate collector of antiques, knick-knacks and trinkets.
- A movie lover and an avid movie theater attender.
References
References available upon request.
Timeline
Administrative Assistant
F&D Enterprises
01.2024 - Current
Waitress and Phone Attendant
Riccardo’s Italian Resturant
06.2019 - 01.2024
High School Diploma -
Pemberton Township Highschool
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