HANNAH PLUEGER
Hahira,GA
Summary
I would like to attain a clerical position in a fast-paced environment in which my customer service and general office skills will be fully utilized to greater office efficiency and productivity. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
Work History
Paraprofessional
Valwood School
Hahira, Georgia
08.2022 - Current
- Provided supplementary guidance focused on improving language acquisition abilities.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Conducted reading and math interventions under the supervision of a certified teacher.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Assisted children at stations during small-group learning periods.
Pharmacy Support Specialist
Advanced Infusion Care
Valdosta, GA
06.2019 - 02.2020
- Answered multi-line phone systems
- Sent prescriptions via fax to various medical offices.
- Assist pharmacists with any outgoing prescriptions
- Programmed medical pumps to be sent out
- Created excel spreadsheets
- Organized and packaged medical supplies for delivery to patients.
- Checked UPS websites for delivery confirmations
- Performed filing, copying, faxing and other clerical tasks.
Front Office Coordinator
Cole Dermatology
Valdosta, GA
08.2016 - 11.2018
- Greet patients upon arrival, assist them with the sign in process, new patient paperwork, and/or other necessary documents
- Collect and verify patient insurance information
- Process payments for insured and uninsured patients
- Answering a multi-line phone system, copying and faxing documents, and maintaining patient and other office files
- Schedule appointments for new and recurrent patients
- Ensuring office operations run proficiently by creating effective methods for front office staff to follow
- Train new employees
Check Out Clerk
Valdosta Medical Clinic
Valdosta, GA
12.2014 - 10.2015
- Welcomed patients upon arrival, assisting with sign-in process.
- Processed transactions for patients with insurance and without.
- Managed multi-line phone system, ensuring prompt and professional responses.
- Coordinated appointment scheduling for new and returning patients.
Education
Associate of Science - General Studies
Wiregrass Georgia Technical College
Valdosta, GA12-2026
High School Diploma -
Lowndes High School
Valdosta, GA05.2008
Skills
- Classroom support
- Documentation
- Letter preparation
- Billing support
- Medical office administration
- Referral verification
- Proficient in Microsoft Office
- Patient scheduling
- Insurance verifications
References
References available upon request.
Timeline
Paraprofessional
Valwood School
08.2022 - Current
Pharmacy Support Specialist
Advanced Infusion Care
06.2019 - 02.2020
Front Office Coordinator
Cole Dermatology
08.2016 - 11.2018
Check Out Clerk
Valdosta Medical Clinic
12.2014 - 10.2015
Associate of Science - General Studies
Wiregrass Georgia Technical College
High School Diploma -
Lowndes High School
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