Hannah Pollock
Zanesville,OH
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
5
5
years of professional experience
Work History
State Tested Nursing Assistant
Sharonbrooke Assisted Living
03.2021 - Current
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
Restaurant Waiter
Earl's Village Pizza
01.2020 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Receptionist
Sharonbrooke Assisted Living
05.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Nursing
Mount Carmel College of Nursing
05.2026
Skills
- Patient Communication
- Service prioritization
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Time Management
Timeline
Receptionist
Sharonbrooke Assisted Living
05.2022 - 08.2024
State Tested Nursing Assistant
Sharonbrooke Assisted Living
03.2021 - Current
Restaurant Waiter
Earl's Village Pizza
01.2020 - Current
Bachelor of Science - Nursing
Mount Carmel College of Nursing
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