Summary
Overview
Work History
Education
Skills
Educator of the Year, Doula of the Year
Timeline
Generic

Hannah Poole

Richardson,TX

Summary

Proactive and goal-oriented professional with excellent time management and communication skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Seeking a full-time role that presents an opportunity for me to serve my community and use my strengths and dedication in a long-term professional relationship.

Overview

21
21
years of professional experience

Work History

Lactation Consultant

North Dallas Doula Associates
01.2018 - Current
  • In both home and office settings, provided hands-on support to new parents with latching, expressing milk, and storing it in bottles for later feeds.
  • Provided education to parents on normal infant behavior, biologically normal sleeping habits, and developmental milestones.
  • Developed and implemented over 100 individual breast/bottle feeding plans in 2024.
  • Maintained meticulous digital records of visits and interactions with clients.
  • Taught in-person new parent classes at Baylor University Medical Center on the topics of prepared childbirth, breastfeeding, and basic newborn care.
  • Sought out and secured continuing education credits each year to maintain my professional certification through the IBLCE.

Lactation Consultant

Midwife+Co.
01.2018 - Current
  • Provided hands-on help to new parents with feeding their infants, as well as expressing milk and storing it in bottles for later feeds.
  • Developed and implemented over 200 individual breastfeeding plans in 2024.

Floral Team Member

Whole Foods Market
07.2013 - 12.2014
  • Maintained productive, efficient approach to all tasks, including placing and receiving orders, and stocking the department with fresh product.
  • Contributed to team success by completing custom floral arrangements quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Gathered, organized, and input data into the financial spreadsheet we used to track labor, profit margins, etc.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.

Store Accountant/Front End Team Lead

Whole Foods Market
01.2004 - 01.2007
  • Completed daily cash functions like till reconciliations and preparing deposits for armored transport services, at the end of the business day.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Monitored cash drawers in five checkout stations to verify adequate cash supply.
  • Used advanced software to prepare documents, reports, and presentations for store leadership.

Education

High School Diploma -

Richland College
Dallas, TX

Skills

  • Emergency response
  • Charting
  • Plan of care development
  • Client education
  • Confidentiality practices
  • Referral coordination
  • Cultural sensitivity
  • Continuing education
  • Complaint resolution
  • Inbound and outbound calling
  • Time management
  • Adaptability and flexibility
  • Multi-line telephone operations
  • Critical thinking
  • Recordkeeping strengths
  • Positive and professional
  • Conflict resolution
  • Building rapport
  • Computer proficiency
  • Order processing
  • Proofreading
  • Minute taking
  • Documentation
  • Typing proficiency
  • Calm demeanor

Educator of the Year, Doula of the Year

Recognized in 2021, 2022, and 2023, by North Dallas Doula Associates.

Timeline

Lactation Consultant

North Dallas Doula Associates
01.2018 - Current

Lactation Consultant

Midwife+Co.
01.2018 - Current

Floral Team Member

Whole Foods Market
07.2013 - 12.2014

Store Accountant/Front End Team Lead

Whole Foods Market
01.2004 - 01.2007

High School Diploma -

Richland College

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Hannah Poole