Summary
Overview
Work History
Education
Skills
Core Competencies
Notable Projects
Affiliations
References
Timeline
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Hannah Portuguez

Doylestown,PA

Summary

Highly organized Administrative Office Manager with experience in managing office operations, coordinating administrative tasks, and maintaining efficient office workflows. Strengths include strong leadership skills, proficiency in process improvement, and ability to manage multiple priorities simultaneously. Have effectively streamlined office processes in previous roles to enhance efficiency.

Overview

5
5
years of professional experience

Work History

Administrative Office Manager

Paramount Wood Co.
New Hope, USA
02.2020 - 07.2024
  • Spearheaded operational growth and development of a bespoke custom woodworking business.
  • Client Relationship Management: Acted as the a point of contact for clients, maintaining clear and proactive communication to ensure satisfaction and repeat business
  • Drafted and executed contracts for front facing and internal/project management use
  • Project Coordination: Collaborated to develop and present project proposals to high-end clients (B2B and B2C), ensuring alignment with their vision and objectives
  • Scoped, tracked, and delivered on multiple concurrent projects by streamlining multiple information software management tools for ease of access to budgets, deadlines, and important documents, ensuring deadlines and budgets were met
  • Financial Oversight: Managed accounts payable/receivable, reconciliations, and reporting
  • Created transparent dual-purpose invoices for both internal and client use
  • Worked directly with company accountants
  • Operational Process Development: Established efficient inventory management systems and optimized workflows across multiple e-commerce platforms
  • Ensured team alignment by providing clear internal briefs and actionable steps
  • Content & Marketing Management: Directed marketing initiatives, including product photography, newsletters, and web content, to strengthen brand visibility and drive sales
  • Team Collaboration: Supervised onboarding, payroll, and scheduling for staff, fostering a collaborative and efficient work environment
  • Problem-Solving & Adaptability: Proactively identified operational challenges and implemented innovative solutions, enhancing the client experience and supporting business growth

Personal Stylist & Sales Associate

White House Black Market
Montgomeryville, PA
02.2024 - 08.2024
  • Perform excellent communication and customer service skills.
  • Promote an inclusive, collaborative approach to problem-solving.
  • Demonstrate technical selling skills and product knowledge to engage customers and provide them with what they need in terms of products and quality services.

Digital Learning & Innovation Assistant

Albright College
Reading, PA
01.2022 - 05.2022
  • Delivered help and training in the use of instructional technology to faculty and students.
  • Assist with accessibility within the College’s Accessibility Policy regarding video captions, transcripts, PDFs, etc.

Education

B.S. - Business Administration & Communications (PR & Advertising)

ALBRIGHT COLLEGE
Reading, PA

Skills

  • Microsoft Office Suite
  • Adobe Creative Suite
  • Quickbooks
  • Mondaycom
  • Canva
  • MailChimp
  • Client relationship management
  • Project coordination
  • Workflow optimization
  • Analyzing challenges
  • Developing innovative solutions
  • Improve operations
  • Drive business growth
  • Document management
  • Payroll processing
  • Event coordination
  • Expense reporting
  • Account reconciliation

Core Competencies

Microsoft Office Suite, Adobe Creative Suite, Quickbooks, Monday.com, Canva, MailChimp, Client relationship management, Project coordination, Workflow optimization, Analyzing challenges and developing innovative solutions that improve operations and drive business growth

Notable Projects

  • Business Acquisition Support: Helped facilitate merging of Jeffrey Greene Design Studio at time of acquisition, and pivoting business model to fit new structure.
  • Web Development Collaboration, Partnered with developers and designers to enhance UX and streamline backend operations for an e-commerce website.

Affiliations

  • Class Recipient of Clyde Harding Award for Outstanding Scholarship in English & Communications
  • Vice President, Dearden Business Honor Society: Organized alumni dinners, networking events, and award ceremonies. Led leadership workshops at local middle schools.
  • Volunteer Tutor: Worked with elementary aged students to grow in basic mathematics/reading/writing skills
  • Member of Albright Chamber Ensemble & Private Violin Student

References

References available upon request.

Timeline

Personal Stylist & Sales Associate

White House Black Market
02.2024 - 08.2024

Digital Learning & Innovation Assistant

Albright College
01.2022 - 05.2022

Administrative Office Manager

Paramount Wood Co.
02.2020 - 07.2024

B.S. - Business Administration & Communications (PR & Advertising)

ALBRIGHT COLLEGE

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Hannah Portuguez