Hannah Pyles
Nurse Practitioner
Oxford,MS
Summary
Authorized to work in the US for any employer. Active listener and complex problem-solver proficient in settling on-field disputes. Flexible professional willing to take initiative to protect the safety of others. Communicative and dedicated to providing elevated service. Detailed organizer of service operations with versatility in stressful circumstances. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.
Overview
4
4
years of post-secondary education
Work History
Baseball Umpire/Softball Umpire
Dexter Parks And Recreation
Dexter, MO
05.2021 - 07.2021
- Collected daily reports for improved efficiency during games.
- Monitored integrity of athletic conduct concerning athletes and coaches.
- Inspected sporting equipment for compliance with safety and event regulations.
- Explained and taught regulations and rules to players and coaches.
- Kept games on schedule by starting promptly and making correct calls.
- Communicated with fans, coaches, players and other umpires.
Cashier
Little Caesars
Dexter, MO
01.2021 - 03.2021
- Promoted specific item options to drive sales and achieve add-on purchases
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Server
Dexter Queen
Dexter, MO
06.2020 - 08.2020
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Monitored customer movements and quickly cleared empty tables for future customers
- Explained menu options to guests, offered suggestions, and took orders for food and beverages
- Replenished food items and paper products to keep pantry well-stocked during busy periods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
High school diploma -
Dexter High School
Dexter, MO 08.2017 - 05.2021
Bachelor of Science - Allied Health Studies
University of Mississippi
University, MS 08.2021 - Current
Skills
- Assessing performance
- Policy reinforcement
- Customer assistance
- Hospitality service expertise
- Time management skills
- Basic math skills
- Cleaning and sanitizing
- Written and verbal communication
- Payment collection
- Effective information delivery
Additional Information
https://www.linkedin.com/in/hannah-pyles-b2895b229/
Extracurricular Activities
Health Occupations Students of America (HOSA)
- secretary of my school's club from 2018-2021
- organized HOSA spirit week
Distributive Education Clubs of America (DECA)
- VP of finance of my schools club from 2021-2021
- won second at districts in Food & Hospitality Management
Future Business Leaders of America (FBLA)
- member from 2018-2021
- secretary of my school's club from 2019-2020
- competed and placed at districts in Public Speaking
Lady Bearcat Softball
- 2019 All-conference Honorable Mention
- 2019 Swing Pink All-Tournament Team Bracket B
- 2021 All-district Team
- 2021 Most Dedicated Player
Timeline
Bachelor of Science - Allied Health Studies
University of Mississippi
08.2021 - Current
Baseball Umpire/Softball Umpire
Dexter Parks And Recreation
05.2021 - 07.2021
Cashier
Little Caesars
01.2021 - 03.2021
Server
Dexter Queen
06.2020 - 08.2020
High school diploma -
Dexter High School
08.2017 - 05.2021