Hannah Munden
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accommodating candidate possessing patience, physical stamina. Confident and poised in interactions with individuals of all levels.
Financially responsible and Hardworking.
Overview
1
1
year of professional experience
Work History
Relationship Banker
FirstUnited
05.2024 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Implemented strategies to increase customer retention, enabling investment growth.
Teller
Vision Bank
05.2023 - 05.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Helped customers understand Budgeting tips.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
No Degree - Sociology
Southeastern Oklahoma State University
Durant, OK05.2026
High School Diploma -
Durant High School
Durant, OK05.2023
Skills
- Relationship building and management
- Customer Service-Oriented
- Data Entry
- Public Speaking
- Community Relations
- Internal Communications
- Creative Strategies
- Dependable and Responsible
- Excellent Communication
Timeline
Relationship Banker
FirstUnited
05.2024 - Current
Teller
Vision Bank
05.2023 - 05.2024
No Degree - Sociology
Southeastern Oklahoma State University
High School Diploma -
Durant High School
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