Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hannah Reintjes

Lone Tree,CO

Summary

Dedicated and compassionate professional with experience in crisis management and client relationship development. Experienced in developing treatment plans and fostering positive environments for individuals navigating mental health challenges. Proven ability to implement process improvements, enhance operational efficiency, and foster supportive environments.

Overview

9
9
years of professional experience

Work History

Shop Lead

Dutch Bros
Aurora, Colorado
08.2023 - Current
  • Supervised daily operations and ensured smooth workflow in a fast-paced environment.
  • Trained and mentored new team members on company standards and procedures.
  • Managed inventory levels and organized stock to maintain product availability.
  • Collaborated with team to create a positive customer experience through effective service.
  • Conducted regular quality checks on products and maintained cleanliness standards.
  • Implemented process improvements to enhance efficiency and reduce wait times.
  • Verified that store displays were properly merchandised according to company standards.

Behavioral Health Worker

North Range Behavioral Health
Greeley, Colorado
01.2023 - 08.2023
  • Assisted in developing and implementing individualized treatment plans.
  • Monitored client behavior and documented observations for clinical review, including recording vitals and mental health checks.
  • Supported clients in daily living activities and personal care tasks.
  • Educated clients about mental health resources and community support services.
  • Provided crisis intervention to stabilize clients in distressing situations.
  • Certified in Youth and Adult Mental Health First Aid.
  • Created a safe environment for clients to discuss personal issues and concerns related to their mental health through a trauma-based lens.

Resident Assistant

University Of Northern Colorado
Greeley, Colorado
08.2020 - 05.2023
  • Facilitated community-building events to enhance resident engagement.
  • Provided guidance and support to residents in navigating university resources.
  • Conducted regular safety checks to ensure a secure living environment.
  • Mediated conflicts between residents to promote a harmonious community.
  • Developed and maintained positive relationships with diverse student populations.
  • Responded and assisted in crisis management by responding effectively to emergencies.
  • Completed routine rounds, checking with residents to meet care needs.
  • Developed positive relationships with all members of the residence hall community to assist in community adjustment.

Life Guard/Private Swim Instructor

Perfect Pools
Denver, Colorado
05.2016 - 08.2019
  • Monitored pool areas for safety and compliance with regulations.
  • Assisted in emergency response procedures during incidents or accidents, with first aid.
  • Responsible for physical and emotional well-being of children and youth during private lessons.

Education

Bachelor of Arts - Psychology

University of Northern Colorado
Greeley, CO
05-2023

Skills

  • Behavior monitoring
  • Client relationship development
  • Crisis management and prevention
  • Documentation skills
  • Behavior treatment plans
  • Goal setting
  • Progress tracking
  • Team building
  • Employee training
  • Process improvement
  • Inventory management
  • Quality assurance
  • Customer service
  • Team collaboration

Affiliations

I enrich my own life with plant care, enjoying new foods, and exploring art around the world. I encourage those I come into contact with to enrich their lives and ground themselves with the little things.

Timeline

Shop Lead

Dutch Bros
08.2023 - Current

Behavioral Health Worker

North Range Behavioral Health
01.2023 - 08.2023

Resident Assistant

University Of Northern Colorado
08.2020 - 05.2023

Life Guard/Private Swim Instructor

Perfect Pools
05.2016 - 08.2019

Bachelor of Arts - Psychology

University of Northern Colorado

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