Hannah Rhodes
Las Vegas,NV
Summary
Data Collector focused on accurate gathering of travel data for an app start up. Good project coordination, time management and problem-solving abilities. Proficient in data entry techniques, sales, microsoft products, and management. Accurate and unbiased.
Overview
6
6
years of professional experience
Work History
Data Collections
Getaway Hatch
2022.06 - Current
- Engineered a sizable data collection framework from various sources, streamlining analysis and improving overall decision-making processes for the application.
- Reported project status, adhered to key timelines and milestones, identified data gaps and facilitated collaboration between operational and technical teams.
- Gathered and submitted observational information in addition to required data points.
- Utilized techniques for increasing data entry speed.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed and organized documents for data entry tasks.
- Created spreadsheets for more efficient recordkeeping.
- Developed and implemented data entry operations.
Shift Lead
Dogtopia
2022.08 - 2023.10
- Organized and managed the health and safety of 10 staff members at a time as well as 50-plus dogs.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
Prestige Beauty Advisor
Ulta Beauty
2019.05 - 2020.02
- Elevated customer satisfaction ratings by providing personalized skincare and makeup consultations leveraging extensive knowledge of over 50 prestige beauty brands and latest cosmetic trends.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Taught customers how to apply makeup and recommended optimal products.
- Opened new product boxes and stocked items in displays.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Kept counters and work spaces clean and neat.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Typo
2018.06 - 2019.06
- Made record-breaking sales through product training.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Repeated exceeded sales goals through customer relationships and upselling
Education
Bachelor of Arts in English -
California State University Sacramento
Sacramento, CAMaster of Arts - English Literature
California State University - Sacramento
Sacramento, CA2026
Skills
- SEO
- Data Collection
- Documentation skills
- Data Interpretation
- Observational information
- Research protocols
- Documentation abilities
Timeline
Shift Lead
Dogtopia
2022.08 - 2023.10
Data Collections
Getaway Hatch
2022.06 - Current
Prestige Beauty Advisor
Ulta Beauty
2019.05 - 2020.02
Sales Associate
Typo
2018.06 - 2019.06
Bachelor of Arts in English -
California State University Sacramento
Master of Arts - English Literature
California State University - Sacramento
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