Hannah Richards
Acworth,GA
Summary
I grew up in a healthcare household learning how to interact and care for many different personalities and needs. I found a passion for making the most out of whatever I’m doing whether it be in healthcare, my craft cocktails, or an event I was coordinating! I bring new ideas, diligence, a positive attitude, and adaptability to a team. I would love to be a part of yours!
Overview
9
9
years of professional experience
Work History
Bar Manager
The City Cellar and Loft
Cartersville, GA
11.2017 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
Server
The City Cellar and Loft
Cartersville, GA
11.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Coordinator
The City Cellar and Loft
Cartersville, GA
11.2024 - 08.2025
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Brainstormed and implemented creative event concepts and themes.
- Achieved notable cost savings by establishing strong relationships with suppliers and negotiating favorable terms.
Caregiver
Seven Hills Square
Rome, GA
02.2017 - 01.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Woodland High School
Cartersville, GASkills
Leadership
Inventory management
Mixology & beverage expertise
Event coordination
Multitasking abilities in high-volume environments
Timeline
Event Coordinator
The City Cellar and Loft
11.2024 - 08.2025
Bar Manager
The City Cellar and Loft
11.2017 - Current
Server
The City Cellar and Loft
11.2017 - Current
Caregiver
Seven Hills Square
02.2017 - 01.2018
Woodland High School