Hannah Rivera
Rancho Cucamonga,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and point-of-sale systems, honed at Regal Cinemas and The Walt Disney Company. Excel in leadership and multitasking, with a proven track record of enhancing operational efficiency. Skilled in math and committed to continuous learning, I consistently exceed customer satisfaction goals.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Rancho Cucamonga, CA
06.2024 - Current
- Processed payments using cash registers or point-of-sale systems.
- Worked closely with other staff members to ensure smooth operations.
- Maintained an organized and clean work environment.
- Greeted customers to determine wants or needs.
- Provided excellent customer service by answering questions and offering advice on products.
Quick Service Food Server
The Walt Disney Company
Orlando, FL
08.2024 - 01.2025
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed opening and closing duties such as cleaning tables, floors, counters, restocking supplies.
- Prepared food orders quickly, accurately, and efficiently.
- Communicated effectively with other staff members during peak hours of business operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Box Office Cashier
Etiwanda High School
04.2023 - 05.2023
- Handled cash for purchased tickets
- Kept track of how much money was given
- Calculated difference between ticket price and amount given
Education
High school diploma -
Etiwanda High School
01.2023
Some College (No Degree) - Early Childhood Education
Grand Canyon University
Phoenix, AZSkills
- Good directing and leadership
- Ability to multitask
- Very experienced in writing
- Quick with math
- Willing to learn
- Point-of-sale system
- Customer service
Volunteer Experience
- Directed a group of actors in my Senior year to first place in the Cal Poly Pomona’s Shakespeare group single category.
- Assistant teacher in my Drama class to Drama I students.
- Lead character in a school-written play during my Senior year.
Languages
Spanish
Limited
Affiliations
- Theater
- Creative Writer
References
References available upon request.
Timeline
Quick Service Food Server
The Walt Disney Company
08.2024 - 01.2025
Floor Staff Member
Regal Cinemas
06.2024 - Current
Box Office Cashier
Etiwanda High School
04.2023 - 05.2023
High school diploma -
Etiwanda High School
Some College (No Degree) - Early Childhood Education
Grand Canyon University
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