Hannah Rivoli
Edgewater,CO
Overview
5
5
years of professional experience
Work History
Commercial Account Specialist
AAA Waterproofing Front Range
Broomfield, CO
07.2023 - Current
- Monitored account activity, identified opportunities for improvement, and provided solutions to maximize efficiency.
- Ensured compliance of all contractual obligations as outlined in subcontract agreements.
- Prepared financial statements and reports for commercial accounts.
- Reviewed financial status and evaluated discrepancies by assessing account information and activities.
- Coordinated efforts with appropriate departments and personnel to promote customer satisfaction.
- Resolved account discrepancies through meticulous investigation.
- Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Assisted in creating standard operating procedures for processing warranty requests.
Project Coordinator
BC Interiors
Boulder, CO
02.2022 - 07.2023
- Collaborates with senior project managers to evaluate furniture project scopes and define milestones and deadlines.
- Manages warranty and claim department.
- Serves as point-of-contact for purchasing and order management.
- Assist senior project managers in drafting and implementing truck delivery schedules to project sites and external warehouses.
- Liaise between internal departments, product manufactures, contractors and clients to meet project schedules.
- Utilize software including Smartsheet and Team Design to update and monitor project schedules and scopes.
- Create and maintain project documentation for internal installation team and contractors.
Concierge Coordinator
One Flight International
Englewood, CO
10.2021 - 02.2022
- Responsible for arranging inflight meals and black car services for clients.
- Performed daily pricing negotiations with vendors.
- Managed intermediary communications between clients and any necessary department including sales and flight operations.
- Arranged special accommodations for outbound flights to enhance client experiences.
- Built positive relationships with vendors and fixed based operators.
- Transmitted flight information, transportation service and meal arrangements to clients and internal team members.
Logistics Coordinator
Pilgrim’s Pride Corporation
Greeley, CO
10.2019 - 09.2021
- Developed and maintained relationships with freight carries and brokers to obtain maximum cost efficiency of freight.
- Dispatched information to freight carriers to meet on time delivery expectations.
- Collaborated with offsite production plant to coordinate movement of poultry products.
- Effectively handled carrier freight emergencies, accidents and breakdowns.
- Identified root causes of on time delivery failures and implemented appropriate remediation measures to prevent future issues.
- Managed freight and truckload consolidation to minimize costs and maximize value.
Logistics Assistant
Pilgrim’s Pride Corporation
Greeley, CO
03.2019 - 10.2019
- Worked directly with freight carriers to obtain daily updates on load status.
- Obtained information from carrier dispatch regarding late deliveries.
- Daily SAP data extraction to create specialty reporting templates.
- Reviewed and input freight updates into specialty customer reports.
- Accurately input assessorial charges within SAP including freight dentition and lumper fees.
- Developed and upheld positive relationships with both customers and carriers.
Education
Project Requirements Analyst Certificate - Project Management
University of Colorado At Boulder
Boulder, CO05.2018
BBA - Operations Management
University of Colorado At Boulder – Leeds School of Business
Boulder, CO12.2018
Skills
- Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
- Transportation Management
- Supply Chain Operations
- Team Guidance and Management
- Process Improvement Strategies
- Quality Assurance
- Supplier and Vendor Monitoring
- ERP Data System Knowledge Including SAP, Foundation Software, Team Design and AMS
- Strategic Planning and Review
- Relationship Building
- Document Management
- Account Administration
- Invoice Processing and Payment Tracking
- Data Entry
References
Kristin Schwarte: 402-947-1077 kristinschwarte@gmail.com
Christina Schmidt: 720-252-9347 christianleeann@gmail.com
William Martin: 303-642-0892 William.martin2@honeywell.com
Timeline
Commercial Account Specialist
AAA Waterproofing Front Range
07.2023 - Current
Project Coordinator
BC Interiors
02.2022 - 07.2023
Concierge Coordinator
One Flight International
10.2021 - 02.2022
Logistics Coordinator
Pilgrim’s Pride Corporation
10.2019 - 09.2021
Logistics Assistant
Pilgrim’s Pride Corporation
03.2019 - 10.2019
Project Requirements Analyst Certificate - Project Management
University of Colorado At Boulder
BBA - Operations Management
University of Colorado At Boulder – Leeds School of Business