Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Roach

Summary

Obsessively driven to deliver scalable, secure, and efficient cloud solutions. Skilled in tackling complex problems using Azure, Terraform, Kubernetes, and automation tools, with an unwavering focus on optimizing performance and ensuring project success. Committed to excellence, collaboration, and continuous improvement in every environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

DevOps Engineer

Siimpl.io
09.2023 - Current
  • Deployed 2 customer environments in Azure using Terraform, Helm, Ansible, Kubernetes, Taskfile, and Go.
  • These environments included a complete setup of virtual networks, subnets, virtual network gateways, local network gateways, network interfaces, security groups, and NAT gateways, virtual machines, storage accounts, SQL servers, secure databases, route tables, private endpoints, private DNS zones, Key Vaults, managed identities, Log Analytics workspaces, Kubernetes services, monitoring resources, and Application Gateway.
  • Integrated 10 existing customer environments into new Infrastructure as Code (IaC) frameworks, enabling seamless integration of legacy infrastructure with modern cloud-native solutions.
  • Refactored infrastructure to allow for dynamic creation of resources through a customizable configuration file, giving users the flexibility to easily modify or toggle resources and modules.
  • Collaborated closely with the DevOps team and other engineers to configure CI/CD pipelines, deploy Helm charts, and inspect pods and services in Kubernetes, ensuring applications were fully deployed and functional.
  • Created processes for gathering artifacts, managing image versions, and gathering requirements to meet project deadlines.
  • Developed automation scripts for tasks such as copying images between Azure Container Registries, uploading artifacts to storage containers, and resizing virtual machines.

Software Engineer

Siimpl.io
01.2022 - 09.2023
  • Enhanced a customer’s Chatbot application, facilitating efficient student-institution communication, by upgrading key technologies, including React-Admin 4.14 and MUI v5.14.11, and updating all dependencies.
  • Developed a multi-conversation agent-to-user chat window, allowing agents to manage several interactions simultaneously, with dynamic tab colors indicating response time for improved usability.
  • Designed and implemented various components such as pages, modals, and push notifications. Refactored the application, transitioning from inline CSS to a maintainable SCSS file structure.
  • Contributed to a data analytics platform empowering educational institutions to efficiently manage data and extract valuable insights.
  • Spearheaded the creation of a front-end testing framework using Selenium WebDriver, xUnit, C#, and the Page Object Model (POM), empowering QA testers to develop new automated tests.
  • Designed and implemented an interactive sidebar navigation and breadcrumb feature based on the application’s route hierarchy, enhancing user experience.
  • Refactored the application to integrate Microsoft Identity Library (MSAL) for handling Azure AD B2C operations, enabling seamless CRUD operations on B2C Users.
  • Enhanced application security by integrating the Azure KeyVault API library.
  • Merged over 200 bug fixes and features into the master branch, significantly improving the software’s performance and user experience.

Software Engineer

Boeing
11.2019 - 01.2022
  • Designed and managed a data visualization tool using Python for Boeing's ICBM Minuteman III program. The tool translated binary telemetry data into both stand-alone and real-time visualizations, enabling engineers to identify anomalies and improve system performance.
  • Supported F-22 OTE's Real-Time Data Management system by utilizing C#, WPF, WCF, Entity Framework, and MS SQL. Developed software features that allowed F-22 test engineers to load procedures, document tests, generate reports, log notes, and resolve issues.
  • Continuously improved system performance, resolved technical issues, and added new functionalities.

Software Engineer

TruHearing
03.2019 - 09.2019
  • Created web application features to assist DevOps in resolving reoccurring data issues.
  • Resolved bugs, improved performance, and created front-end and back-end tests.
  • Assisted DevOps with Postgres SQL queries and tasks. Worked with CoffeeScript, HTML, Ruby, Postgres SQL, Python, and test-driven development.

Software Engineer

Systems Planning and Analysis, Inc
08.2017 - 03.2019
  • Used C# and OOP to design and refactor Veracity's Naval Synchronization Toolset (NST). This tool enabled Naval Aviation Enterprise managers to make data-driven inventory decisions with regards to F/A-18 aircraft.
  • Used Python to create simulation of Naval Station Great Lakes. Created visualizations and tests for all parts of process

Business Intelligence Developer

Willis Towers Watson's OneExchange
05.2015 - 08.2017
  • Developed statistical models to forecast call volume, customer enrollments, product conversion, employee attrition, and customer satisfaction.
  • Provided recommendations on employee bonus structures and marketing strategies. Performed text analysis on customer surveys and created real-time reports to display insights (MS SQL, IBM Cognos, SPSS Modeler, SPSS Text Analytics).
  • Create a wide range of dynamic, interactive, reports for Operations, Client Services, Finance, Marketing, and Carrier Integrations (MS SQL, IBM Cognos).
  • Launched Customer Care’s utilization of Oracle's RightNow Analytics. Created sophisticated, dynamic, reports to track trends in performance and manage Service Level Agreements.
  • Assisted in implementing roll-outs and upgrades and facilitated communication between stakeholders.

Education

Post Graduate Degree - DevOps

California Institute of Technology
Pasadena, CA
07.2024

Master of Science - Computer Science

University of Illinois At Springfield
Springfield, IL
01.2019

Associate of Applied Science - Mechanical Engineering

Salt Lake City Community College
Salt Lake City
01.2016

Bachelor of Science - Mathematics

University of Utah
Salt Lake City, UT
01.2005

Skills

  • Front-End Development : React, React-Admin, JavaScript, TypeScript, SCSS, CSS, HTML, MUI (Material-UI), Modals, Interactive User Interfaces, and Responsive Design
  • Back-End Development: C#, Python, Go, Entity Framework, NET, REST API Development, Microsoft Identity Library (MSAL), SQL Server, Entity Framework Core
  • Testing Automation: Selenium WebDriver, xUnit, Page Object Model (POM), Unit Testing, Integration Testing, End-to-End Testing, Test-Driven Development (TDD)
  • DevOps Engineering: Terraform, Ansible, Helm Charts, Taskfile, Kubernetes, Docker, GitLab CI, Azure DevOps, Taskfile, Go, Python, PowerShell, Bash, and Cloud Platforms
  • Modeling & Simulation: Object-Oriented Programming (OOP), Design Patterns, Python, R, Matplotlib, Pandas, SPSS Modeler, Data-driven Decision Making

Certification

Microsoft Certified: DevOps Engineer Expert

Microsoft Certified: Azure Developer Associate

Microsoft Certified: Azure Fundamentals

Timeline

DevOps Engineer

Siimpl.io
09.2023 - Current

Software Engineer

Siimpl.io
01.2022 - 09.2023

Software Engineer

Boeing
11.2019 - 01.2022

Software Engineer

TruHearing
03.2019 - 09.2019

Software Engineer

Systems Planning and Analysis, Inc
08.2017 - 03.2019

Business Intelligence Developer

Willis Towers Watson's OneExchange
05.2015 - 08.2017

Post Graduate Degree - DevOps

California Institute of Technology

Master of Science - Computer Science

University of Illinois At Springfield

Associate of Applied Science - Mechanical Engineering

Salt Lake City Community College

Bachelor of Science - Mathematics

University of Utah

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Hannah Roach