
Clinical support professional with significant experience in providing high-quality assistance in patient care. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in patient communication, medical documentation, and coordinating with healthcare providers. Valued for organizational skills, problem-solving abilities, and commitment to delivering exceptional support.
• Provided curriculum-based rehabilitative mental health services to individuals, families, and groups.
• Completed case documentation—including progress notes, treatment plans, assessments, and incident reports—in an accurate and timely manner, maintaining compliance with legal and HIPAA standards.
• Presented cases during supervision, participated in Child and Family Team meetings, and collaborated with internal teams and external vendor agencies.
• Reported suspected abuse, neglect, exploitation, and critical incidents in accordance with DFPS and agency guidelines.
• Maintained professional licensure/certification and attended required trainings and team meetings.
• Ensured clients’ awareness of available services, upheld strict confidentiality, and complied with all city, state, and federal regulations.
• Managed communication duties, including responding to calls, emails, and mail, and provided transportation to clients when clinically appropriate.