Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Robertson

Hellertown,PA

Summary

Dynamic and results-oriented professional with experience at Steel Club Country Club, adept in social media marketing and client engagement. Excelled in roles requiring strong communication and leadership, significantly boosting beverage cart revenue and enhancing guest safety. Skilled in emergency response and team collaboration, consistently contributing to innovative marketing initiatives and superior customer service.

Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, planning to use learned communication and evaluation skills to assist future clients in using therapy to aid in assisting speech language disorders.

Overview

3
3
years of professional experience

Work History

Marketing Intern

Steel Club Country Club
06.2024 - Current
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.

Beverage Cart Attendant

Steel Club Country Club
05.2024 - Current
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.

Lifeguard

Steel Club Country Club
05.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Food Runner

Steel Club Country Club
05.2022 - 05.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

Bachelor of Arts - Communication Disorders

The University of Alabama
Tuscaloosa, AL
05-2027

High School Diploma -

Saucon Valley High School
Hellertown, PA
06-2023

Skills

  • Social media marketing
  • Client engagement
  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Team collaboration
  • Emergency response

Timeline

Marketing Intern

Steel Club Country Club
06.2024 - Current

Beverage Cart Attendant

Steel Club Country Club
05.2024 - Current

Lifeguard

Steel Club Country Club
05.2023 - Current

Food Runner

Steel Club Country Club
05.2022 - 05.2023

Bachelor of Arts - Communication Disorders

The University of Alabama

High School Diploma -

Saucon Valley High School
Hannah Robertson