Hannah Rogero
Alabaster
Summary
I am 24 years old, currently living in Alabama. I lost my lost job due to the owner of the restaurant closing the business down. I am now working as a server and want to find a new job and new path. I am hardworking and adaptable professional with experience across hospitality, retail, beauty, and finance environments. I am known for being a fast learner, highly dependable, and passionate about delivering excellent service in every role I do. Skilled in client relations, team collaboration, and managing high-pressure situations with confidence and care. I am eager to transition into a new industry where I can grow, develop new skills, and bring my strong work ethic, versatility, and determination to a long-term team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
09.2024 - Current
- Deliver attentive and friendly customer service in a high-volume, fast-paced dining environment, and ensuring an excellent positive guest experience.
- Accurately take and input guests orders in the pos systems, manage food and beverage delivery to the guests, handle special requests and dietary needs.
- Make a joint effort with other team members to make smooth front-of-the house operations during all hours of working
- Processing payments and mange POS systems transactions with accuracy and efficiency.
Server/Shift Manager
Artisan's Table
11.2023 - 09.2024
- Provided exponential table service in a upscale casual fast-paced dining experience while ensuring a high level of guest satisfaction
- During my time there I was promoted to shift manger role, overseeing daily floor operations, managing servers and bartenders.
- Trained new front-of the house staff on service standards, teaching POS systems and restaurants procedures.
- Assisted with inventory management, staff scheduling and beginning/end-of-day cash handling and reconciliation.
Cocktail Waitress
BLUR
12.2021 - 11.2023
- Provided very high energy, efficient and fast cocktail server in a fast-paced nightclub environment.
- Managed multiple tables and VIP sections during peak hours, ensuring fast delivery of drinks and bottles while a maintaining a fun, high energy and professional atmosphere.
- Promoted club specials and upsold premium beverages and contributing to increased nightly revenue.
- Maintained cleanliness throughout the club and organization of service areas with health and daft standards.
- Maintain a teamwork effort with bartenders, bar backs, bar manger, and security to ensure fun, smooth, and safe operations and guests safety.
Assistant/Intern
Athlon Family Office
01.2021 - 03.2023
- Helped with daily administrative and operational tasks, gaining experience beyond the hospitality industry.
- Assisted with client communication, document organization, and data entry while maintaining confidentiality and professionalism.
- Helped organize and coordinate investor events and meetings aimed at raising capital for client ventures.
- Developed key soft skills in multitasking, communication, working in a fast-paced client-focused environment, and gained experience with Microsoft office tools.
Salon Assistant
Monaco Salon
01.2022 - 06.2022
- Provided support to stylists and colorists in a high-end salon environment while attending cosmology school
- Maintain cleanliness and organization of salon stations, tools and client areas with accordance with healthy and safety standards,
- Assisted with clients check-ins and check-outs, and prepping for hair services.
- Managed appointment scheduling, product inventory, and ensuring smooth daily operations.
- Gained on hands experience to salon operations, client care and professional beauty techniques.
Sales Representative
Nordstrom
11.2019 - 03.2020
- Personalized styling and fashion advice to clients, helping them select products that matched their style, fit, and needs.
- Delivered excellent customer service in a fast-paced retail environment, building client relationships that encouraged repeat business.
- Maintained knowledge of current fashion trends, store promotions, and product knowledge.
- Assisted with visual merchandising, restocking, and maintaining an organized sales floor.
- Left position due to Covid-19.
Shift Lead
Tijuana Flats Tex-Mex
04.2017 - 11.2019
Education
Cosmology
Paul Mitchell The School
Tampa, FLHigh School Diploma -
Clearwater High School
Clearwater, FL05.2019
Skills
- Guest services
- Microsoft Office
- Serving Experience
- Host/Hostess
- Cocktail experience
- Computer skills
- Bartending
- Hospitality
- Supervising experience
- Organizational skills
- Front desk
- Communication skills
- Food handling
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Sales expertise
- Sales techniques
Certification
- Driver's License
- ServSafe
- Food Handler Certification
Timeline
Server
Olive Garden
09.2024 - Current
Server/Shift Manager
Artisan's Table
11.2023 - 09.2024
Salon Assistant
Monaco Salon
01.2022 - 06.2022
Cocktail Waitress
BLUR
12.2021 - 11.2023
Assistant/Intern
Athlon Family Office
01.2021 - 03.2023
Sales Representative
Nordstrom
11.2019 - 03.2020
Shift Lead
Tijuana Flats Tex-Mex
04.2017 - 11.2019
Cosmology
Paul Mitchell The School
High School Diploma -
Clearwater High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants
Hali "Blayze" DixonHali "Blayze" Dixon
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Roxanna HernandezRoxanna Hernandez
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Neeley McKimNeeley McKim
Resort Technician at Kent Farms Animal HospitalResort Technician at Kent Farms Animal Hospital