Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Hannah Rogers

Hannah Rogers

Chandler,AZ

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience

Work History

Personal Administrative Assistant

Arc Technologies Group
09.2019 - 05.2023
  • Exhibited exemplary customer service by serving as an intermediary between clients and the CEO or other company members
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Provided note-taking on business development opportunities, attended client meetings, and proposed solutions to help close deals
  • Catered to the needs of the CEO by ordering groceries, preparing meals, cleaning, doing laundry, cat sitting, and running various other errands
  • Created and modified digital assets such as business cards, LinkedIn headers, logo edits
  • Set up software and assisted in onboarding process for new employees.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Executive Assistant

Jet RVSM Services
07.2018 - 09.2020
  • Coordinated and developed executive-level communications and oversaw all customer correspondence including all incoming and outgoing mail, email and faxes.
  • Compiled and analyzed data, created marketing/productivity reports, and managed social media campaigns.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Processed travel expenses and reimbursements for executive team.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated and maintained confidential databases and records.

Education

High School Degree -

Chandler Early College
Chandler, AZ
05.2018

Skills

  • Active listener and Conscientious
  • De-escalation and Diplomacy Skills
  • Business Correspondence
  • Travel Arrangement Coordination
  • Shipping and Receiving Packages
  • Social Media Marketing
  • Email marketing and automation
  • Graphic design
  • Employee Timesheet Processing
  • Invoice Approval
  • Adobe Photoshop
  • Office 365 Suite
  • Childcare Expertise
  • Office Supplies and Inventory
  • Human Resources Department Processes

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I always remember an epitaph which is in the cemetery at Tombstone, Arizona. It says: “Here lies Jack Williams. He done his damnedest.” I think that is the greatest epitaph a man can have.
Harry S. Truman

Timeline

Personal Administrative Assistant

Arc Technologies Group
09.2019 - 05.2023

Executive Assistant

Jet RVSM Services
07.2018 - 09.2020

High School Degree -

Chandler Early College

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Hannah Rogers