Hannah Rogers
Arlington,TN
Summary
Dynamic and engaging Party Host/ Birthday Party Host and Caterer/Server with a proven track record at Main Event Entertainment and Donelson’s Catering. Excelled in creating memorable, safe, and enjoyable event experiences through exceptional customer service (soft skill) and meticulous event preparation (hard skill). Demonstrated ability to enhance guest satisfaction and maintain high standards of service and safety, showcasing effective multitasking and teamwork.
Overview
3
3
years of professional experience
Work History
Party Host/ Birthday Party Host
Main Event Entertainment
2023.01 - 2024.02
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
- Decorated and set tables in accordance with party themes and age groups.
Caterer/Server
Donelson’s Catering
2021.02 - 2022.09
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
Education
Criminal Justice
Skills
- Team player attitude
- Effective Multitasking
- Teamwork and Collaboration
- Party Scheduling
- Attention to Detail
- Activity Planning
- Customer Service
- Engaging personality
- Time management mastery
- Entertainment Coordination
- Event preparation
- Guest service
- Resourceful thinking
Timeline
Party Host/ Birthday Party Host - Main Event Entertainment
2023.01 - 2024.02
Caterer/Server - Donelson’s Catering
2021.02 - 2022.09
Bartlett High School - , Criminal Justice
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