Hannah Rondero

• Provided wraparound services to at-risk foster youth and families
• Facilitated group therapy sessions to enhance residents'' understanding of various topics related to mental health and personal growth
• Improved well-being of each client by developing and implementing individualized treatment plans
• Promoted healthy lifestyles for residents, organizing recreational activities and community outings
• Evaluated resident progress regularly, adjusting treatment plans accordingly to best meet their needs
• Coordinated with outside agencies to secure necessary resources for residents transitioning out of residential care into independent living arrangements or other supportive environments
• Collaborated with interdisciplinary teams to ensure optimal care and support for each resident
• Acted as an advocate for residents when communicating with healthcare providers or other external entities regarding their medical needs or concerns
• Conducted weekly meetings with students to review goals, address issues and provide support
• Provided crisis management and intervention services to ensure the safety of all involved parties as needed
• Developed strong rapport with residents and their families through effective communication techniques such as active listening and empathy

• Processed incoming and outgoing invoices, ensuring accurate and timely payments
• Improved cash flow management by implementing more effective accounts receivable and payable strategies
• Increased financial accuracy by streamlining the accounts receivable and payable processes
• Collaborated with vendors, customers, and internal departments to resolve any and all billing discrepancies

• Managed front desk operations and maintained appointment schedules, coordinated meetings, and supported office staff with administrative tasks
• Confirmed appointments, communicated with clients, and updated client records
• Answered phone promptly and directed incoming calls to correct offices
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, leading to promotion

Ensured the overall care and supervision for delinquent and chemically dependent youth in a residential treatment setting. Cultivated the primary relationship among youth with the aim to effect change.

• Built and implemented individual treatment plans alongside the caseworker and team of other professionals.
• Directed, consulted, encouraged and oversaw youth in their daily living and activity programs
• Arranged a routine program of activities for a case load of approximately six youth at a time
• Provided crisis intervention and emergency aid when warranted
• Established and maintained trusting relationships with parents/guardians of assigned clients
• Performed initial and ongoing progress reports of patients' treatment summaries, medical, physical and psychosocial status

• Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively.
• Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
• Performed routine and deep cleaning services in a variety of commercial and business environments, including offices, lobbies, restrooms, and common areas
• Maintained high standards of cleanliness and sanitation in accordance with company and client expectations
• Swept, mopped, and vacuumed floors; dusted and sanitized all surfaces
• Replenished supplies, disposed of waste properly, and reported any safety hazards to maintenance
• Worked both independently and as part of a team in order to complete jobs efficiently