Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hannah Rose

Lowell

Summary

Good with offering customer service expertise combined with detail-oriented nature and excellent time-management skills. Organized and dependable with good problem-solving skills and self-directed attitude. Committed to maintaining high levels of customer service in all interactions.

Overview

3
3
years of professional experience

Work History

Barista

7 Brew
01.2025 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Barista Trainer

Biggby Coffee
06.2022 - 10.2024
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Taught proper procedures and strategies for success to new employees.

Education

High School Diploma -

Lowell Senior High School
Lowell, IN
06-2025

Skills

  • Soft selling
  • Up-selling
  • Dining room maintenance
  • Latte art
  • Opening and closing duties
  • Display case merchandising
  • New hire training
  • Retail management
  • Team leadership
  • Team collaboration
  • Cash register operation
  • Team player

Interests

  • Backpacking and Hiking
  • Volunteering
  • Camping
  • Cosmetology
  • Tanning
  • Makeup
  • Shopping

Timeline

Barista

7 Brew
01.2025 - Current

Barista Trainer

Biggby Coffee
06.2022 - 10.2024

High School Diploma -

Lowell Senior High School

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Hannah Rose