HANNAH RUIZ

• Managed multiple accounts simultaneously while maintaining high levels of organization and attention to detail.
• Strengthened client retention rates by maintaining open communication channels and addressing concerns promptly and professionally.
• Collaborated with cross-functional teams to develop integrated marketing plans that aligned with company objectives.
• Enhanced client satisfaction by delivering tailored marketing solutions to address their specific needs.

• Designed specific workout systems for individual clients based on performance ability.
• Trained clients during strength training, cardio vascular exercise and stretching.
• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Educated club members about relationship between nutrition and fitness.

• Promoted business via social media to generate leads and maximize brand identity.
• Provided excellent customer service by tailoring programs to clients and customers.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

• Worked under supervision of management and helped plan and organize daily work tasks.
• Answered phones, ordered inventory products, and organized workplace.
• Shadowed senior team members to learn all related jobs.
• Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.

• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Greeted customers and helped with product questions, selections and purchases.
• Spoke to customers in native language to increase loyalty and establish relationships.

Childcare.

• Maintained an up-to-date department organizational chart.
 Made copies, sent faxes and handled all incoming and outgoing correspondence.
• Rganized files, developed spreadsheets, faxed reports and scanned documents.
• Anaged the day-to-day calendar for the company's senior director.

• Organized the store
• Proficiency in organization customer service multitask management
• Performed store opening and closing duties
• Processed and issued money orders for customers
• Supervised a team of employees.