Dynamic professional with a proven track record at Willows Way, excelling in community engagement and client advocacy. Strengthened team dynamics through training and facilitation, optimizing program delivery. Adept at problem-solving and effective communication, consistently achieving goals and enhancing organizational performance. Recognized for adaptability and reliability, driving success in nonprofit management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Resource Coordinator
Willows Way
05.2023 - Current
Strengthened team dynamics through regular professional development opportunities, fostering a supportive work environment.
Provided comprehensive services to individuals seeking assistance with accessing resources or navigating complex opportunities.
Worked with a caseload of 5-7 individuals ranging in different needs.
Partnered with local organizations in St. Charles County.
Optimized program delivery with thorough tracking, analysis, and reporting on key performance indicators.
Supported and assessed daily living needs, choices, hopes and preferences of individuals on case load.
Provided leadership, guidance and support to team members.
Head Preschool Teacher
Cadence Academy Preschool
09.2022 - 05.2023
Continuously improved teaching methods by seeking feedback from students, parents, and colleagues.
Maintained accurate records of student attendance, assessments, and achievements for administrative purposes.
Led 10 preschool students in daily lessons and activities.
Designed weekly and monthly lesson plans for class.
Communicated and collaborated with other staff members,
Employed educational techniques daily in the classroom.
Tracked individual needs and skills of each child,
Created portfolios of each student in class that included learning activities and individual skills.
Supported and encouraged the Cadence community.
Intern
Early Prevention Impacts Community (EPIC)
01.2022 - 05.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Designed new client intake surveys through multiple resources.
Analyzed and compiled data from the surveys to input into Excel.
Designed a codebook for inputting data into excel for future staff members.
Organized demo data in Excel for future project management.
Observed clients during supervised visits in order to create a safe environment.
Develop and maintain relationships with the family, fosters and children participating in supervised visits.
Observed a total of 100 hours of supervised visits for the duration of internship.
Trained to determine what behaviors are inappropriate during supervised visits.
Communicated regularly with clients and other individuals regarding supervised visits and parenting skills.
Worked closely with the community for youth and family programs.
Participated in weekly meeting with organization to develop plan of treatment for families.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Human Resources Student Worker
Southeast Missouri State University
01.2021 - 01.2022
Worked closely with management and team members regarding daily tasks and conflicts.
Filed and indexed employee records, ensuring accuracy and confidentiality at all times.
Answered phone and performed clerical duties to assist human resources department.
Collaborated with staff using multiple employee platforms such as Microsoft Office and Microsoft Teams.
Provided assistance to walk- in employees and students.
Provided guidance and training to newly hired student workers.
Child Care Worker
Pond Elementary School
01.2016 - 01.2019
Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Supported staff in providing learning opportunities for the children.
Coordinated with other staff members during activities to follow the code of contact established by Rockwood School District.
Established relationships with parents during pick-up and drop-off times.
Enhanced children's social skills by facilitating group activities and promoting positive interactions.
Observed play activities to identify positive behaviors and acknowledging the need for behavior redirection when appropriate.
Promoted good behavior with positive reinforcement methods.
Camp Counselor
YMCA Fun Club
06.2018 - 08.2018
Worked with children of varying age, interest, skill, and developmental levels.
Led conflict resolution efforts among campers to foster positive relationships.
Ensured camper safety by enforcing YMCAs code of conduct and camp rules.
Supervised group activities and responded promptly to incidents or concerns.
Led groups of children through a variety of camp activities and lessons.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the YMCA's values.
Served as support staff to other camp counselors when needed.
Ensured smooth transitions between each activity to efficiently manage time and resources.
Education
Bachelor of Science - Psychology
Southeast Missouri State University
Cape Girardeau, MO
08-2018
High School Diploma -
Eureka High School
Eureka, MO
01-2018
Skills
Training and facilitation
Writing and editing
Client advocacy
Teamwork and collaboration
Problem-solving
Time management
Reliability
Excellent communication
Organizational skills
Effective communication
Adaptability and flexibility
Certified in CPR/AED
Certification
[CPR and First Aid], [Certified Provider] - [5/2/25-5/2/27]