Results driven Director of Sales with proven success in leading sales teams to achieve targets and expand market reach.
Proven expertise in managing a $50M+ P&L, overseeing the sales and recruitment operations of a diverse portfolio, and consistently delivering strategic business outcomes.
Adept at building and maintaining strong relationships with Director and C-Suite level leaders, while driving performance through actionable metrics, sales strategies, and effective execution.
Strong track record in growing flagship accounts, managing large teams, and delivering to customer objectives while maintaining a workforce of up to 800+ employees.
Experienced in utilizing data-driven insights through SSRS and PowerBI to optimize team performance and meet business goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Sales
Epitec Inc.
Southfield, USA
10.2018 - Current
Managed day to day operations, sales and delivery of 3-10 account portfolio, including customers from the financial industry (Discover, Mastercard, Northern Trust Bank, Comerica Bank).
Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
Developed and maintained relationships with Director and C-Suite level leaders.
Developed and managed actionable metrics for strategic accounts.
Provided senior leadership over strategic accounts which consisted of up to 50%+ of companies total revenue.
Grew flagship account consecutively from 2014-2022.
Produced and negotiated bids for managed services.
Managed a team consisting of up to 3 Delivery Managers, 7 Account Managers, and 20 Recruiters.
Developed sales strategy and execution plans.
Developed and maintained MSP partnerships, and led QBR meetings.
Drive performance management strategies for both sales and recruiting teams, ensuring a culture of continuous improvement, and achieving impactful results.
Responsible for growing, delivering to customers, and maintaining an employee headcount of over 800 employees.
Provided leadership for two company acquisitions.
Collaborated with executive leadership to discuss overall customer objectives, and implement specific sales plans.
Monitored and managed the performance of sales managers and their respective teams.
Served as the escalation point for customer and internal team issues (sales, recruiting, immigration).
Monitored and analyzed SSRS and Power BI reports to identify and track team goals, and ensure productivity (calls, emails, submittals to customers, interview activity, diversity hires, etc.).
Planned and forecasted for both customer and internal headcount.
Hire, build, and lead a team of sales managers, account managers, and recruiters to deliver customer and company objectives.
Led and facilitated weekly meetings with teams, participated in company review meetings, and various other meetings (1:1s, performance reviews, PIP discussions, management meetings, and sales meetings) across the organization.
Addressed customer, employee, and vendor issues; acted as an escalation point for the delivery team across multiple customers.
Manager of Sales and Recruiting
Epitec Inc.
Southfield, USA
11.2014 - 10.2018
Led and managed the sales and recruiting teams to deliver to customers and achieve company objectives (headcount, revenue).
Set sales targets for account managers and managed to meet these goals.
Account Manager
Epitec Inc.
Southfield, USA
10.2011 - 11.2014
Built and maintained client relationships.
Managed and maintained the opportunity and sales pipeline using internal management systems and CRM.
Responsible for managing a team of recruiters on the Ford account, placing qualified Information Technology and Engineering candidates across the United States.
Developed and maintained strong relationships with customers, ensuring their satisfaction with resources.
Recruiter
Epitec Inc.
Southfield, USA
06.2010 - 10.2011
Recruited technical resources for contract positions across technical and engineering fields.
Maintained candidate relationships from sourcing through hiring.
Sourced, called, and performed all tasks associated with maintaining the candidate pool.
Built and maintained a candidate pipeline.
Achieved company submittal, interview, and placement goals.
Education
Bachelor of Science -
Purdue University
West Lafayette, IN
01.2005
Skills
Recruitment strategy
Strategic planning
Executive communication
MSP partnerships
Forecasting skills
Sales strategy development
ATS (Bullhorn)
CRM (MS Dynamics, Bullhorn)
Power BI Analytics
SSRS
Vendor Management Systems (Vndly, Coupa, Beeline, Fieldglass, B2B)
Certification
Epitec's Sales Pacesetter, 12/01/12
Epitec's President's Club, 12/01/11
Epitec's President's Club, 12/01/12
Epitec's President's Club, 12/01/14
Epitec's Management President's Club, 12/01/17
Michigan Council of Women in Technology Foundation (MCWT), Co-Program Leader of Connectnet & Advisory Board Member, 01/01/11 - 12/31/20
Emerging Leaders Program, Michigan Ross School of Business, 12/01/22