Helps to create and implement a crisis management system that ensures that residents who are at risk are identified, assessed, and provided care that adequately addresses the level of risk
Facilitates clinical meetings weekly that provide a supportive environment for staff to collaborate on the treatment plans of residents
Collaborates on policy and procedure to ensure it accurately reflects the mission of the organization
Ensures that the rights of residents are protected, such as the right to privacy
Ensures that residents are provided care that is ethical, humane, and appropriately addresses their needs
Oversees the creation of initial treatment plans for residents, ensuring that the goals of the residents are focused on
Oversees weekly treatment plan reviews, ensuring that the ongoing needs of the residents are addressed
Supervises discharge planning, ensuring that the needs of the resident after treatment are adequately addressed
Risk assessments - Trains counselors and care managers on how to spot high risk behaviors, and how to conduct a risk assessment
Safety planning - Trains BHTs on how to create a safety plan for a resident
Creates Policy and Procedure Manual - Writes a comprehensive manual that outlines program policies and the procedures for implementing those policies
The manual is submitted to state licensing for approval
Ensures Policy and Procedures are followed by staff - Ensures all staff have read and understand policies and procedure manual and are tested before starting work
Monitors day to day activity to ensure staff are following guidelines of manual
Senior Case Manager
Alternative to Meds Center
12.2021 - Current
Serve as a liaison between resident and their family and/or support system
Create an initial treatment plan with the resident and treatment team that advocate for the goals and the needs of the resident
Create weekly treatment plan reviews that focus on the progress of treatment goals and ongoing needs of the resident
Create a discharge plan for the residents that addresses their needs and ensures appropriate services are provided
Identify when a resident is at risk for harm to self or others and provide a risk assessment when needed
Develop a safety plan for a resident who is identified as at risk
Assist in providing referral services for a resident based on their needs
Help with the transfer of care to other treatment facilities and treatment providers
Clinical Liaison
Alternative to Meds Center
04.2021 - 12.2021
Complete demographics in the electronic medical record
Audits client charts for completeness and signatures
Coordinate client s schedule including therapy appointments, medical appointments, and outside doctors' appointments
Documents all activities in client charts/EMR
Do risk assessments as needed
Complete all intakes and discharges
To serve as a bridge between the clinical, medical, and administrative staff in all areas pertaining to client needs and satisfaction
Complete discharge planning in a timely manner to ensure a smooth transition from treatment to home
Care Provider
Alternative to Meds Center
10.2020 - 04.2021
Assist in medication and supplement deliveries
Act in a professional manner at all times and treat patients with compassion and consideration
Comply with local, state, and federal laws and regulations to provide safe health care services
Transport clients to and from appointments and outings
Completes all required paperwork in a timely and accurate manner
Works with the unit for compliance of safety issues and infection control
Maintain professional boundaries with all consumers
Interim Weekend Program Director
Alternative to Meds Center
Training new Care Providers in fulfilling the needs of the program/facility on weekends
Answering all questions from Care providers on how to complete their responsibilities
Deescalating crisis situations with patients by coordinating with the clinical team and documenting response
Create a fun and safe schedule of weekend events and secure resources to carry them out
Promote a culture of openness and availability for residents
Coordinate communication between departments to improve the efficiency of overall applications
Promote and nurture a positive group culture within the resident population
Cultivate an inclusive work ethic
Evening medication supplement and medication administration and documentation (using our EMR)
Coordinating staff coverage during your reign
Behavioral Health Specialist
The Guidance Center
03.2020 - 10.2020
Provides support and assistance to meet consumer needs including helping with ADLS (activity of daily living) as needed
Responds to psychiatric codes and intervenes pro-actively using de-escalation techniques including the least restrictive interventions appropriate for the situation
Use of recovery-oriented, person-first language in all interactions, with a strong understanding and ability to demonstrate excellence in customer service
Conducts and documents group classes to promote skill-building or education
Performs assessment and triage of patients by conducting a brief screening visit
Completes all required paperwork in a timely and accurate manner
Monitors and reports the behavior of consumers to the treatment team
Keeps the unit safe, clean, and comfortable for both consumers and staff
Works with the unit for compliance of safety issues and infection control
Works well under pressure, and able to work well with high acuity consumers and effectively de-escalate situations when needed
Transport clients to and from appointments and outings
Maintain professional boundaries with all consumers
Ensure compliance and adequate services, additional job duties may be required to meet the needs of the program and/or department