Hannah Selph
Salt Lake City,UT
Summary
Diligent Sales Ops Manager with solid background in sales operations, D2H, CS & HR industries. Proven track record of optimizing sales processes and driving efficiency improvements. Demonstrated ability in strategic planning and team leadership.
Overview
5
5
years of professional experience
Work History
Sales Operations Manager
Greenix Pest Control
03.2024 - 02.2025
- Onboarded 12+ new recruits per day
- Data Reporting & Analysis for sales team managers
- Quantified and consolidated sales and recruiting metrics from CRM database
- Presented metrics to senior sales managers on a weekly basis.
- Event planning and hosting for 600+ company personnel
- Planned trips and logistics for 100+ company personnel
- Planned weekly/ quarterly/ and annual events for entire marketing organization
- Coordinated with managers weekly to maintain accurate bookkeeping and statistics
- Communicated professionally to recruits, potential recruits, leasing companies, C-Suite executives
- Represented the company at career fair to prospect and acquire new talent for the organization
- Regularly met and worked with the Director of Sales Operations, CFO and finance
- Input CRM data into Excel Sheets that were understandable and quantitative for executives
Senior Account Manager
Hawx Pest Control
05.2022 - 03.2024
- Developed tailored pest control solutions based on client needs and environmental assessments.
- Personally generated $250,000+ in revenue (403 new accounts) during the marketing season
- Recruited 18 members to my team
- Performed daily 1:1's, trainings, and morale boosts to fellow team members & recruits.
- Trained various team members to achieve personal & team goals regarding customer retention, revenue generation, & product presentations.
- Recruits successfully generated $500,000 in revenue
- Consulted with customers to understand business and align account strategies with customers goals
- Established sales goals and strategies that contributed to increase growth in sales and profitability
Account Manager
Aptive Environmental
05.2021 - 08.2021
- Met monthly sales closing quotas on a consistent basis
- Generated $150,000 revenue for the company in three months
- Managed client accounts, ensuring satisfaction with service delivery and addressing concerns promptly.
- Developed and maintained strong relationships with key stakeholders to enhance collaboration and retention.
- Coordinated cross-functional teams to implement tailored solutions for clients, improving overall service effectiveness.
Customer Service Representative
ROI SOLUTIONS
01.2020 - 02.2021
- Processed and managed customer orders using CRM systems, ensuring timely fulfillment.
- Collaborated with team members to identify and implement process improvements, reducing response times.
- Maintained accurate records of customer interactions, contributing to data integrity and reporting accuracy.
- Assisted in developing training materials for ongoing employee development, promoting efficiency and knowledge retention.
Education
Associate in Science (AS) - English Education
Utah Valley University
Orem, UT07.2025
Some college - undefined
Weber State University
01.2020
High school or equivalent -
Fremont High School
Plain City, UT01.2020
Skills
- Pipeline management
- Staff training
- Sales process optimization
- Sales technology
- Prospect management
- Customer segmentation
- Salesforce optimization
- Quarterly forecasting
- Staff training and development
- Sales quota management
- Pre-sales support
- Operations management
- Sales targeting
- Data analytics
- Sales records management
- Systems and software expertise
- Sales statistics analysis
- New hire onboarding
Timeline
Sales Operations Manager
Greenix Pest Control
03.2024 - 02.2025
Senior Account Manager
Hawx Pest Control
05.2022 - 03.2024
Account Manager
Aptive Environmental
05.2021 - 08.2021
Customer Service Representative
ROI SOLUTIONS
01.2020 - 02.2021
Some college - undefined
Weber State University
Associate in Science (AS) - English Education
Utah Valley University
High school or equivalent -
Fremont High School
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