Hannah Shackell
18 Clarey Avenue, Ottawa,ON
Summary
Positive and energetic individual passionate about the commercial real estate industry. Strong interpersonal skills and effective communicator, able to work collaboratively with clients and colleagues. Seeking a challenging position within a commercial real estate company where she can learn new skills, expand her knowledge, and leverage her learnings.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Lennard Commercial Realty
05.2023 - 09.2023
- Worked alongside and aided sales representatives in office.
- Prepared all forms for new listing agreements.
- Worked on and created new listing proposals, portfolios, and availability reports.
- Completed and uploaded all forms for new MLS listings.
- Compiled lease and sale comps for many listings.
- Familiarized herself with the Lennard website and how to upload/remove listings.
- Familiarized herself with DocuSign, OREB, Geowarehouse, Altus and CoStar.
- Completed online CoStar training as well as in-person session.
- Wrote and distributed emails, correspondence memos, letters, and forms.
- Helped plan and organize charity event for Lennard (CAMH Boat Race).
- Aided in managing excel spreadsheets.
- Kept track of current listings as well as upcoming deadlines.
- Helped compile information for quarterly market updates.
Front Desk Receptionist
Glebe Chiropractic and Massage
04.2019 - 08.2019
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Assessed client's needs and recommended treatments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Input patient data into electronic filing system.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Research Intern
CBRE Real Estate
04.2017 - 09.2017
- Collaborated with team members to organize site visits.
- Provided administrative support to senior staff.
- Learned to input data into excel spreadsheets.
- Evaluated client needs, directed emails, & provided recommendations for solutions.
- Contributed to successful completion of research projects by collaborating effectively with team members.
- Presented research findings in meetings, showcasing project successes and promoting future collaborations.
Education
Social Service Work -
Algonquin College
Ottawa, ON09.2022
Business & Sport Management -
Brock University
St. Catherines, ON09.2018
Skills
- Fast learner, able to effectively adapt to different environments and situations
- Demonstrates empathy towards both colleagues and clients
- Exceptional technical skills (Excel, Word, PowerPoint etc)
- Able to quickly evaluate, problem solve, develop, and assess options for the best solution
- Customer service oriented, able to assess needs and respond accordingly
- Skilled in communication, client inquiry via email, answering phones and returning messages
- Demonstrates reliability and dependability within the workplace
- Openness to feedback and willingness to accept constructive criticism
Timeline
Administrative Assistant
Lennard Commercial Realty
05.2023 - 09.2023
Front Desk Receptionist
Glebe Chiropractic and Massage
04.2019 - 08.2019
Research Intern
CBRE Real Estate
04.2017 - 09.2017
Social Service Work -
Algonquin College
Business & Sport Management -
Brock University
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