Hannah Shaff
Boise,ID
Summary
Seasoned professional skilled in administrative tasks such as team communication, bookkeeping, and scheduling. Expertise in report preparation, correspondence management, and maintaining streamlined office operations. Certified nursing assistant with proficiency in healthcare, focusing on time management, patient care, and mobility assistance. Adept in Microsoft applications and crafting detailed professional emails.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Treasure Valley Hospital
Boise
05.2025 - Current
- Delivered patient-centered care, focusing on hygiene, mobility, and nutrition support.
- Monitored vital signs and reported changes in patient status.
- Promoted safety protocols and infection control measures.
- Supported nursing team with administrative tasks, including updating patient records.
Assistant Case Manager
GEO Re-Entry Services
Boise
01.2024 - 05.2025
- Executed intake assessments and created individualized service plans for housing, healthcare, and legal needs.
- Monitored client progress and conducted regular follow-up assessments.
- Managed scheduling, documentation, and referrals to facilitate timely client service coordination.
- Leveraged Microsoft Office Suite and Excel for effective caseload tracking and internal reporting.
- Ensured confidentiality in communications with participants, family members, and probation officers.
- Collaborated with interdisciplinary teams to enhance service delivery and outcomes.
- Participated in professional development training to improve skills and knowledge base.
Certified Nursing Assistant (CNA)
St. Luke's Hospital
Boise
01.2023 - 01.2024
- Provided wound care, catheter assistance, and support under nursing supervision.
- Accurately documented patient information within electronic health records using EPIC to ensure compliance.
- Maintained a clean, safe environment while facilitating post-mortem and fluid balance protocols.
- Supported nursing team with administrative tasks, including updating patient records.
- Educated patients on health management and wellness practices.
- Assisted patients with daily living activities and personal care tasks.
Education
Bachelor of Science - Psychology
College of Southern Idaho
Twin Falls, ID05-2030
Associate of Science - Liberal Arts and Sciences
College of Southern Idaho
Twin Falls, ID05-2024
Skills
- Case management and coordination
- Intake and discharge planning
- Crisis intervention and de-escalation
- Multi-agency collaboration
- Client advocacy
- Vital signs monitoring
- Infection control
- Hygiene assistance
- Mobility support
- Microsoft Office Suite proficiency
- Epic EHR expertise
- Data entry and documentation
- Confidential recordkeeping
- Database administration and management
- HIPAA compliance knowledge
- Effective communication skills
- Team collaboration and teamwork
- Time management strategies
- Customer service
Certification
- Certified Nursing Assistant (CNA)
- CPR Certified
Accomplishments
- Graduated high school early through Idaho's dual-credit program.
- Sunshine Award nominee for delivering compassionate, exceptional patient care.
- Developed scheduling templates that reduced appointment conflicts and improved patient flow.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Certified Nursing Assistant (CNA)
Treasure Valley Hospital
05.2025 - Current
Assistant Case Manager
GEO Re-Entry Services
01.2024 - 05.2025
Certified Nursing Assistant (CNA)
St. Luke's Hospital
01.2023 - 01.2024
Bachelor of Science - Psychology
College of Southern Idaho
Associate of Science - Liberal Arts and Sciences
College of Southern Idaho