Hannah Shearer
Dallas,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
Security Officer
Brosnan Security
08.2019 - 09.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Driver
Lyft
04.2020 - 03.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Receptionist Coordinator
Discount Furniture Sales
02.2018 - 04.2019
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Streamlined office processes for increased efficiency by organizing and maintaining schedules, appointments, and meetings.
- Improved client relations with exceptional communication skills, providing information on products and services as needed.
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Increased office productivity through expert management of filing systems, records, and correspondence.
- Supported administrative staff by handling mail distribution, data entry tasks, and document preparation as needed.
Warehouse Worker
DMSI Staffing Agency / Ross Distribution Center
06.2016 - 04.2019
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Waitress
Farmer Boys Restaurant
06.2013 - 05.2015
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Education
Bachelor of Arts - Business Management
SNHU
Southern New Hampshire06.2026
High School Diploma -
Penn Foster Career School
Scranton, PA06.2023
Skills
- Bookkeeping
- Office Management
- Technical Support
- Data Entry
- File Management
- Project Coordination
- Clerical Support
- Scheduling
- Administrative Support
- Service-Oriented Mindset
- Documentation and Reporting
- Correspondence Management
Timeline
Driver
Lyft
04.2020 - 03.2023
Security Officer
Brosnan Security
08.2019 - 09.2023
Receptionist Coordinator
Discount Furniture Sales
02.2018 - 04.2019
Warehouse Worker
DMSI Staffing Agency / Ross Distribution Center
06.2016 - 04.2019
Waitress
Farmer Boys Restaurant
06.2013 - 05.2015
Bachelor of Arts - Business Management
SNHU
High School Diploma -
Penn Foster Career School
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