Hannah Sheldon
Commerce,MI
Summary
Dynamic and personable professional with a background as a Canine Coach at Dogtopia and Host at Black Rock Bar And Grill, where I honed my group leadership and effective communication skills. Excelled in building relationships and managing high-pressure situations, significantly enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Canine Coach
Dogtopia
Commerce, MI
09.2024 - Current
Host
Black Rock Bar And Grill
Novi, MI
02.2023 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Walled Lake Northern High School
Commerce Township, MI06.2024
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
Timeline
Canine Coach
Dogtopia
09.2024 - Current
Host
Black Rock Bar And Grill
02.2023 - 08.2024
Walled Lake Northern High School