Hannah Sides
Lake Oswego
Summary
I’m a results-driven leader with demonstrated business acumen, curiosity for innovation, and a transformative mindset. A results-driven Practice Leader in Procurement, specializing in strategic Global planning, problem-solving, and innovation management. Proven track record of enhancing client relationships, sales strategies and defining and improving scalability with my portfolio.
Overview
26
26
years of professional experience
Work History
Practice Leader- Procurement
Allegis Global Solutions
Portland, OR
03.2017 - Current
- Responsible for collaborating with executive management to develop systematic sales plans, strategies and defined processes for achieving desired business objectives
- Analyzed market trends to inform strategic decision-making and optimize client solutions.
- Collaborated with stakeholders to streamline processes, improving overall service delivery efficiency.
- Spearheaded initiatives that improved client satisfaction through tailored service offerings and engagement strategies.
- Collaborated with cross-functional teams to drive continuous improvement initiatives, fostering a culture of excellence within the organization.
- Established long-term relationships with clients through exceptional service delivery and proactive engagement, ensuring repeat business and referrals.
- Negotiated contracts successfully with vendors and partners to secure favorable terms that enhanced the organization''s profitability without compromising on quality or service levels.
- Responsible for collaborating with executive management to develop systematic sales plans, strategies and defined processes for achieving desired business objectives
Sr. Account Manager
TEKsystems
Portland, OR
11.2010 - 03.2017
- Led strategic account planning and management for key client accounts, driving alignment with business objectives.
- Developed and implemented tailored solutions that enhanced client satisfaction and retention rates.
- Mentored junior account managers, fostering professional growth and enhancing team performance.
- Analyzed market trends to identify opportunities for business expansion and service improvement initiatives.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Regularly updated sales forecasts based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Sold new products and services and developed new accounts to maximize revenue potential.
Relationship Manager
Key Bank
Beaverton, OR
07.2009 - 11.2010
- Cultivated strong client relationships through personalized financial solutions and proactive communication.
- Collaborated with cross-functional teams to enhance customer experience and streamline processes.
- Analyzed client portfolios to identify opportunities for growth and risk management strategies.
- Developed tailored financial plans that aligned with clients' long-term goals and objectives.
Account Executive- Wholesale Lending
World Savings/ Wachovia Bank
Sacramento, CA
08.2000 - 12.2008
- Managed a data base of 300 originators in the Pacific Northwest and Northern California
- Cultivated strong client relationships, enhancing customer satisfaction and retention.
- Leveraged CRM systems to track performance metrics and optimize client interactions.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Developed tailored financial solutions to meet diverse client needs.
- Coordinated cross-functional teams to streamline account management processes.
- Executed strategic sales initiatives, driving revenue growth across multiple product lines.
Education
High School Diploma -
Sierra College
Rocklin, CASkills
- Business Insight
- Sales oriented
- Organizational development
- Innovation management
- Instills Trust
- Problem-solving
- Drives results
- Multitasking
- Teamwork and collaboration
- Critical thinking
- Effective communication
- Strategic planning
Timeline
Practice Leader- Procurement
Allegis Global Solutions
03.2017 - Current
Sr. Account Manager
TEKsystems
11.2010 - 03.2017
Relationship Manager
Key Bank
07.2009 - 11.2010
Account Executive- Wholesale Lending
World Savings/ Wachovia Bank
08.2000 - 12.2008
High School Diploma -
Sierra College
Impact Award
2025 Impact Player Award- Allegis Global Solutions
2024 Red Car Award- Allegis Global Solutions- Recognizing exemplary impact & outstanding business results.