Hannah Skapin
Summary
Dynamic higher education professional with extensive experience at Bethune-Cookman University, excelling in course scheduling and student record management. Proven track record in training staff and ensuring FERPA compliance, while enhancing operational efficiency. Strong communicator and problem-solver, adept at managing complex academic processes with precision and attention to detail.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Senior Associate Registrar
Bethune-Cookman University
Daytona Beach, FL
04.2025 - Current
- Builds and manages the course schedule of over 900 sections per semester while communicating with department chairs on institutional needs.
- Trains and supervises Registrar’s office personnel on all departmental tasks.
- Prepares reports regarding enrollment, grades, graduation stages, semester class schedules, and attendance.
- Manages the department’s budget and all expenditures.
- Creates and manages the University academic calendar and final exam schedule.
- Accurately submits enrollment reports and degree verifications to the National Student Clearinghouse multiple times per semester.
- Serves as the Veteran’s Affairs School Certifying Official (VA SCO) and accurately maintains student files for VA compliance.
- Oversees the maintenance and security of student records according to State and Federal laws.
Assistant Registrar
Bethune-Cookman University
Daytona Beach, FL
08.2023 - 03.2025
- Assisted with all aspects of graduation and commencement processes including auditing student records and conferring degrees under time constraints with 100% accuracy.
- Lead the processing of University Readmission Applications and Change of Major requests.
- Responsible for coordinating articulation agreements with other institutions for transfer credit equivalency.
- (Several assigned duties overlap with current role as Senior Associate Registrar)
Transcript Evaluator and NCAA Compliance Specialist
Bethune-Cookman University
Daytona Beach, FL
06.2022 - 07.2023
- Evaluated transfer coursework for approximately 500 students per year to determine transferability.
- Communicated with students regarding their academic history, registration, and records daily via phone and email.
- Provided athletic compliance transfer evaluations to determine student-athlete NCAA I Progress Towards Degree (PTD) requirements, and certified eligibility determinations.
- Evaluated non-traditional education sources such as CLEP, AP, AICE, IB, and JST.
Eligibility Center Coordinator
National Association of Intercollegiate Athletics (NAIA)
Kansas City, MO
03.2022 - 05.2022
- Assisted in all four components of the NAIA Eligibility Center as needed on a daily basis.
- Customer Relations - Assisted all callers with NAIA eligibility inquiries.
- Foundations - Matched college and high school transcripts, and test scores to student profiles.
- Domestic - Academic and athletic record evaluations to determine U.S. Transfer and Break student eligibility.
- International - Academic and athletic record evaluations to determine International and International Transfer eligibility.
Domestic Eligibility Representative
National Association of Intercollegiate Athletics (NAIA)
Kansas City, MO
07.2021 - 02.2022
- Managed 30-50 U.S. transfer and break student accounts daily.
- Thoroughly analyzed academic transcripts to gain a full understanding of academic histories.
- Consistent use of confidentiality and integrity of student information.
- Contacted students, coaches, compliance, and outside competitive experience staff through phone calls and emails daily.
Assistant Softball Coach
Cottey College
Nevada, MO
01.2021 - 06.2021
- Assisted in supervision, coordination, and operations of the softball team.
- Helped students achieve success in softball and academics by implementing team rules and goals.
- Communicated effectively with students, faculty, and staff members of the campus community.
- Communicated with student-athletes and coaches outside of the campus’ program for recruiting purposes.
Education
Master of Science - Organizational Leadership
Bethune-Cookman University
Daytona Beach, FL 08.2023 - Current
Graduate Certificate - Organizational Leadership
Bethune-Cookman University
Daytona Beach, FL 08.2023 - 05.2024
Bachelor of Science -
Arkansas Tech University
Russellville, AR 08.2019 - 12.2020
Associate of Science -
Cottey College
Nevada, MO 08.2016 - 05.2018
Skills
- Course Scheduling
- Microsoft Office
- Student Record Management
- Problem-Solving
- Data Entry & Management
- Team Building
- Staff Management
- Customer Service
- Attention to Detail
- Communication
- FERPA Compliance
- Proficient in Jenzabar
References
Tanya Crump-Dickens
Colleague Student Functional Analyst
University of Lynchburg
Former University Registrar
Bethune-Cookman University
678-613-1905
tanya.crump@gmail.com
Timeline
Senior Associate Registrar
Bethune-Cookman University
04.2025 - Current
Master of Science - Organizational Leadership
Bethune-Cookman University
08.2023 - Current
Graduate Certificate - Organizational Leadership
Bethune-Cookman University
08.2023 - 05.2024
Assistant Registrar
Bethune-Cookman University
08.2023 - 03.2025
Transcript Evaluator and NCAA Compliance Specialist
Bethune-Cookman University
06.2022 - 07.2023
Eligibility Center Coordinator
National Association of Intercollegiate Athletics (NAIA)
03.2022 - 05.2022
Domestic Eligibility Representative
National Association of Intercollegiate Athletics (NAIA)
07.2021 - 02.2022
Assistant Softball Coach
Cottey College
01.2021 - 06.2021
Bachelor of Science -
Arkansas Tech University
08.2019 - 12.2020
Associate of Science -
Cottey College
08.2016 - 05.2018
Similar Profiles
Kendall MacauleyKendall Macauley
College Athlete at Bethune-Cookman UniversityCollege Athlete at Bethune-Cookman University
Derrick TaylorDerrick Taylor
Videographer at Bethune-Cookman UniversityVideographer at Bethune-Cookman University
Cameron ButlerCameron Butler
Federal Work Study Student at Bethune-Cookman UniversityFederal Work Study Student at Bethune-Cookman University
Rylee DavisRylee Davis
Research Scholar at Bethune-Cookman UniversityResearch Scholar at Bethune-Cookman University
Brian HawkeBrian Hawke
Senior Assistant Registrar/Associate Director at University of PNG, Open CollegeSenior Assistant Registrar/Associate Director at University of PNG, Open College