Hannah Slatcher
Summary
Proven track record in enhancing customer experiences at Hanson's Automotive, showcasing exceptional organization and verbal communication skills. Expert in customer service, adept at appointment scheduling and resolving issues with professionalism. Collaborated effectively across teams, demonstrating a strong work ethic and empathy towards client needs. Achieved high accuracy in transactions, underscoring a commitment to excellence and integrity.
Overview
6
6
years of professional experience
Work History
Secretary
Hanson's Automotive
03.2022 - 02.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Housekeeper
The Crossings- Assisted Living Facility
05.2019 - 01.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Cashier/Customer Service Cashier
Palais Royal
02.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Hope Academy
Yucca Valley, CA05.2015
Skills
- Customer Service
- Verbal and written communication
- Organization
- Supply Restocking
- Appointment Scheduling
- Cleaning and organizing abilities
- Teamwork
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Secretary
Hanson's Automotive
03.2022 - 02.2024
Housekeeper
The Crossings- Assisted Living Facility
05.2019 - 01.2022
Cashier/Customer Service Cashier
Palais Royal
02.2018 - 12.2019
GED -
Hope Academy
Similar Profiles
Elijah DiCerboElijah DiCerbo
Sales Associate at Hanson's Running ShopSales Associate at Hanson's Running Shop
Andrea GodoyAndrea Godoy
Car Washer at Car Lovers Automotive. Car Lovers AutomotiveCar Washer at Car Lovers Automotive. Car Lovers Automotive
Jason DyckJason Dyck
General Manager at Knight Automotive Group / Plewis Automotive GroupGeneral Manager at Knight Automotive Group / Plewis Automotive Group