Summary
Overview
Work History
Education
Skills
Painting
Timeline
Generic

Hannah Smith

Cape Coral

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Smoothly direct employees carrying out manual labor operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.

Overview

3
3
years of professional experience

Work History

Production Manager

Affordable Home Services
03.2023 - Current
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Estimated labor requirements to support anticipated workload.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Evaluated employee performance and provided feedback and training as needed.
  • Enforced health and safety protocols to promote safe working environment.

Cashier

Publix
04.2021 - 03.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Bachelor of Arts - Psychology

Florida Gulf Coast University
Fort Myers, FL

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
05.2023

Skills

  • Customer Support
  • Cause and Effect Analysis
  • Identification Checks
  • Safety Monitoring
  • Training Skills
  • Customer Response
  • Cash Drawer Management
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • Time Management Skills
  • Money Handling
  • Staff Training

Painting

Acrylic paintings done on commission of beloved TV Show characters.

Timeline

Production Manager

Affordable Home Services
03.2023 - Current

Cashier

Publix
04.2021 - 03.2023

Bachelor of Arts - Psychology

Florida Gulf Coast University

Associate of Arts - General Studies

Florida SouthWestern State College

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Hannah Smith