Summary
Overview
Work History
Education
Skills
Certification
Availability
Volunteer Experience
References
Timeline
Generic

Hannah Smith

Phoenix,AZ

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Leela Market
11.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

The Fix Drive Thru
08.2021 - 02.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Arts - Marketing, Entrepreneurship, Sports Management

University of Arizona
Tucson, Arizona
05.2027

High School Diploma -

Arcadia High School
Phoenix, AZ
05.2023

Skills

  • Problem solving
  • Quick learner
  • Organized
  • Communicating with customers
  • Guest Relations
  • Point of sale operation

Certification

Current food handlers license

Availability

  • Monday 10:00 AM, 5:00 PM
  • Tuesday, 10:00 AM, 5:00 PM
  • Wednesday, 4:00 PM, 10:30 PM
  • Thursday, 4:00 PM, 10:30 PM
  • Sunday, 4:00 PM, 10:30 PM

Volunteer Experience


  • 1Mission Mexico Volunteer Trip, 03/01/20, Built a house in Mexico for a family who could not afford it on their own.

References

  • David Spriggs, (850) 510-1996
  • Karli Meier, (509) 304-8250
  • Hannah Neiyer, (805) 368-0659

Timeline

Sales Associate

Leela Market
11.2022 - Current

The Fix Drive Thru
08.2021 - 02.2022

Bachelor of Arts - Marketing, Entrepreneurship, Sports Management

University of Arizona

High School Diploma -

Arcadia High School

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Hannah Smith