Hannah Smith
Mohrsville,PA
Summary
Dynamic professional with a proven track record at Pagoda City Brewery, enhancing bar profitability and mentoring staff. Skilled in quality control and raw material handling, with a knack for creating efficient, safe production environments. Excelled in customer service, significantly boosting sales through strategic upselling. Demonstrated exceptional teamwork and leadership abilities, driving success in fast-paced settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brewery Assistant
Pagoda City Brewing
07.2024 - Current
- Checked specific gravity and pH of batches.
- Followed instructions and processes to maintain food and beverage integrity.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
- Sorted final products according to specified regulatory, customer or company standards.
- Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.
- Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
- Located and corrected different operational problems and mechanical faults to maintain production levels.
- Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked with dangerous chemicals
- Educated customers about different types of beers available and answered questions related to brewing processes.
Head Bartender
Pagoda City Brewery
11.2023 - Current
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Served high customer volumes during special events, nights, and weekends.
- Managed stock levels of all alcoholic beverages available at the bar.
Waitress
Chatty Monks
11.2023 - 10.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
Education
No Degree - Arts
Reading Area Community College
Reading07-2026
Certification
- RAMP certification
- Photoshop Certification - Adobe.
- Illustrator Certification - Adobe.
- InDesign Certification - Adobe.
References
John Stemler
Pagoda City Brewing
267-884-6478
Brewmaster at Pagoda City Brewing
Malik Moss
(Previously) Pagoda City Brewing
484-366-2414
(Until 1/3/25) General Manager of Pagoda City and Chatty Monks
Skills
Timeline
Brewery Assistant
Pagoda City Brewing
07.2024 - Current
Head Bartender
Pagoda City Brewery
11.2023 - Current
Waitress
Chatty Monks
11.2023 - 10.2024
No Degree - Arts
Reading Area Community College
Similar Profiles
Robert BurgessRobert Burgess
Line Cook at River City Brewing CompanyLine Cook at River City Brewing Company
Sarah SheridanSarah Sheridan
Bartender at Prison City BrewingBartender at Prison City Brewing
Logan SilvaLogan Silva
General Manager at Bosque Brewing Co. /Duke City BeachesGeneral Manager at Bosque Brewing Co. /Duke City Beaches
Drew McGonigleDrew McGonigle
National Honors Society Member at Schuylkill Valley High SchoolNational Honors Society Member at Schuylkill Valley High School
Pamela HarrisPamela Harris
Talent & Organizational Development Manager at SLR International Corporation (formerly Milone & MacBroom, Inc.)Talent & Organizational Development Manager at SLR International Corporation (formerly Milone & MacBroom, Inc.)