Hannah Smith
Newport News,VA
Summary
Highly skilled with comprehensive knowledge and print production processes, equipment maintenance, and quality control. Strengths include coordinating multiple projects simultaneously, mentoring new employees, scheduling, and time management. Notable contributions include implementing efficient workflows that improved productivity and reduced downtime.
Overview
7
7
years of professional experience
Work History
Print Technician
Direct to Film Virginia
Yorktown, VA
12.2023 - Current
- Operated and maintained printing equipment, ensuring high-quality outputs, and timely delivery.
- Loaded materials and adjusted settings, preventing defects, and optimizing performance.
- Collaborated with a team to meet production standards, enhancing workflow efficiency.
- Monitored processes, making real-time adjustments to uphold quality benchmarks.
- Maintained an organized workspace, contributing to a safe and efficient printing environment.
- Experience with CADLink and neoStampa.
Asset Protection
Walmart
Newport News, VA
07.2023 - 12.2023
- Monitored a network of security cameras.
- Investigated theft and fraud, collaborating with law enforcement, management, and employees.
- Communicated with management to enhance security protocols.
- Managed inventory throughout the store.
- Ensured compliance with all applicable laws and regulations for asset protection.
Overnight Team Lead
Walmart
Appleton, WI
12.2022 - 07.2023
- Led the overnight team to achieve operational goals.
- Managed inventory processes, ensuring accurate stock levels, and timely replenishment.
- Resolved customer issues promptly.
- Trained new hires, fostering a collaborative and supportive work environment.
- Implemented process improvements, resulting in noticeable productivity gains.
- Supervised staff scheduling.
Digital Team Lead
Walmart
Appleton, WI
09.2022 - 12.2022
- Coordinated online orders, ensuring accuracy and timely delivery for enhanced customer satisfaction.
- Implemented quality checks, reducing order errors, and improving customer trust.
- Led a team, providing training and support to boost efficiency and team cohesion.
- Assigned tasks effectively to improve efficiency.
Foods and Consumables Team Lead
Walmart
New London, WI
06.2022 - 09.2022
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Conducted regular meetings with team members to discuss goals and objectives.
- Prepared merchandise for purchase.
- Updated pricing information and placed sale tags on designated items.
- Performed regular price checks to ensure accuracy throughout the departments.
- Assisted customers with locating items and providing recommendations based on preferences.
Overnight Stocker
Walmart
New London, WI
09.2021 - 06.2022
- Maintained an orderly appearance at all times throughout the store.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Identified and quickly handled spill clean-up.
- Organized shelves, racks and bins to ensure product availability.
Customer Service Cashier
Fleet Farm
Clintonville, WI
01.2021 - 09.2021
- Processed customer payments quickly and returned exact change and receipts.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered phone calls to assist customers with questions and orders.
- Assisted customers with locating merchandise within the store.
- Counted and balanced cashier drawers.
Crew Trainer
McDonald's
New London, WI
07.2018 - 01.2021
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Operated cash register and received payment from customers in cash or credit form.
- Completed opening, closing and shift change tasks by following company guidelines.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
New London High School
New London, WI01-2021
Skills
- Printing equipment operation
- Quality assurance
- Process monitoring
- Workflow optimization
- Inventory management
- Time management
- Attention to detail
- Leading a team
- Customer service
- Problem solving
Timeline
Print Technician
Direct to Film Virginia
12.2023 - Current
Asset Protection
Walmart
07.2023 - 12.2023
Overnight Team Lead
Walmart
12.2022 - 07.2023
Digital Team Lead
Walmart
09.2022 - 12.2022
Foods and Consumables Team Lead
Walmart
06.2022 - 09.2022
Overnight Stocker
Walmart
09.2021 - 06.2022
Customer Service Cashier
Fleet Farm
01.2021 - 09.2021
Crew Trainer
McDonald's
07.2018 - 01.2021
High School Diploma -
New London High School
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