Hannah Smith
Enigma,GA
Summary
I, Hannah Smith, am looking for a reliable job. I can bring friendliness and reliability to create a positive environment. I understand the importance of maintaining a steady work pace. I am dedicated to creating a welcoming atmosphere, ensuring customer satisfaction, and satisfying my coworkers and bosses whenever needed. As a dispatcher, I have learned how to deal with high-stress situations. I can maintain calmness amid a storm. I offer active listening skills along with multitasking. I can learn whatever is put in front of me quickly. I am an experienced leader with a strong background in guiding others to do their best.
I am interested in pursuing a full-time role that my professional skills, effective time management, and problem-solving expertise.
I am a goal-oriented achiever with proven ability to exceed every obstacle put in front of me and drive success in fast-paced environments. I combine my strategic thinking to deliver impactful solutions and enhance organizational performance. Thank you for taking me into consideration for this position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Berrien County Board of Commissioners
06.2024 - Current
- Monitored Police, EMS, and Fire radios to provide assistance to responding personnel.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Increased situational awareness among responding units through timely updates on evolving incident conditions.
- Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Sales Associate
Boot Barn
01.2024 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
TJX Companies
12.2023 - 01.2024
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Cashier
Dollar General
07.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
No Degree - Elementary Education
Abraham Baldwin Agricultural College
Tifton, GA05-2029
High School Diploma -
Valwood School
Hahira, GA05-2024
Skills
- Works Well Under Pressure
- Critical thinking
- Active listening
- Computer skills
- Decision-making
- Typing speed
- Stress tolerance
- Memory retention
- Map reading skills
- Crisis management
Certification
- CTO - Communications Training Officer
Languages
English
Full Professional
Timeline
911 Dispatcher
Berrien County Board of Commissioners
06.2024 - Current
Sales Associate
Boot Barn
01.2024 - 02.2024
Cashier
TJX Companies
12.2023 - 01.2024
Cashier
Dollar General
07.2022 - 12.2023
No Degree - Elementary Education
Abraham Baldwin Agricultural College
High School Diploma -
Valwood School
Similar Profiles
Christian StarlingChristian Starling
Correctional Officer at Pasco County Board of County CommissionersCorrectional Officer at Pasco County Board of County Commissioners
Camden JonesCamden Jones
Meter Service Technician at Charlotte County Board of County CommissionersMeter Service Technician at Charlotte County Board of County Commissioners
Derrick RossDerrick Ross
Survey Technician II at Polk County Board of County CommissionersSurvey Technician II at Polk County Board of County Commissioners
Michael MCcluskeyMichael MCcluskey
Lead Mechanic at Banks Boiler ServiceLead Mechanic at Banks Boiler Service
Steven LingefeltSteven Lingefelt
Bishop Well and Pump at Grady ThompsonBishop Well and Pump at Grady Thompson