Hannah Smith
Schellsburg
Summary
Personable and energetic assistant committed to delivering excellence in all facets of customer service and administrative support. Highly organized with strong skills in communication, scheduling, time-management and reliability. Demonstrates strong teamwork.
Overview
3
3
years of professional experience
Work History
Student Activities Assistant
Mount Aloysius College
Cresson, PA
08.2025 - Current
- Coordinated student events, enhancing campus engagement and promoting community involvement.
- Facilitated communication between students and administration, addressing concerns and feedback effectively.
- Implemented feedback mechanisms to assess program effectiveness and improve future activities.
- Enhanced student involvement by organizing and promoting extracurricular activities and events.
Office Clerk
Friendship Village Campground
Bedford, PA
04.2023 - Current
- Processed campground reservations using online booking system, ensuring accuracy and efficiency.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Maintained organized filing system for campground documents, enhancing accessibility and retrieval.
- Coordinated daily office operations, contributing to a smooth workflow among staff members.
- Trained new clerical staff on office procedures and software applications, fostering team development.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Handled incoming business and client requests for information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Chestnut Ridge High School
New Paris, PA05-2025
Skills
- Program coordination
- Student engagement
- Program management
- Fundraising strategies
- Teamwork
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Dependability
- Organizational skills
- Flexibility
- Telephone and email etiquette
Timeline
Student Activities Assistant
Mount Aloysius College
08.2025 - Current
Office Clerk
Friendship Village Campground
04.2023 - Current
High School Diploma -
Chestnut Ridge High School