Hannah Smith
Emerson,GA
Summary
Friendly Service Associate with exceptional talent in brand awareness, verbal communication, customer relations and retail operations. Known for thriving in fast-paced and changing environments.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Merchandising Service Associate
Lowes Home and Improvements
Cartersville, Georgia
02.2022 - Current
- Maintained store cleanliness and organized merchandise displays.
- Provided product demonstrations and explained features to customers.
- Supported promotional events by setting up displays and signage.
- Trained new associates on store policies and procedures.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Completed assigned tasks within established timeline.
Sales Associate
Fashion Ten and Trends
Cartersville, Georgia
10.2021 - 01.2022
- Assisted customers in selecting fashionable clothing and accessories.
- Managed inventory levels to ensure product availability and stock rotation.
- Collaborated with team members to achieve daily sales goals and objectives.
- Trained new associates on store policies and best practices for sales techniques.
- Greeted customers and provided exceptional customer service.
Personal Care Aide
The Golden Ages Corporation
Cartersville, Georgia
01.2021 - 11.2021
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation to medical appointments and social activities for clients.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Apparel Associate
Academy Sports and Outdoors
Cartersville, GA
09.2019 - 12.2020
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated cash register and processed transactions accurately and efficiently.
- Engaged customers in conversation to enhance shopping experience and build rapport.
- Monitored inventory levels and reported discrepancies to management for resolution.
Cashier
Southern Girls Market
Emerson, GA
07.2019 - 09.2019
- Operated cash register efficiently during peak shopping hours.
- Provided excellent customer service while handling transactions and inquiries.
- Processed returns and exchanges according to store policies seamlessly.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Phlebotomy Technician Certification - Phlebotomy Technician Course
The Training Center of NW Georgia
11.2025 - 12.2025
Woodland High School
Cartersville, GA 08.2016 - 05.2019
Skills
- Timely completion
- Optimism
- Mentoring
- Organization
- People skills
- Order of draw
- Butterfly needle technique
- Syringe method
- Communication skills
- Medical terminology
- Venipuncture technique
Timeline
Phlebotomy Technician Certification - Phlebotomy Technician Course
The Training Center of NW Georgia
11.2025 - 12.2025
Merchandising Service Associate
Lowes Home and Improvements
02.2022 - Current
Sales Associate
Fashion Ten and Trends
10.2021 - 01.2022
Personal Care Aide
The Golden Ages Corporation
01.2021 - 11.2021
Apparel Associate
Academy Sports and Outdoors
09.2019 - 12.2020
Cashier
Southern Girls Market
07.2019 - 09.2019
Woodland High School
08.2016 - 05.2019