Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Alaska Oncology and Hematology
Anchorage, AK
10.2023 - Current
Patient Seating, Vitals, Inputting Patient Info, scheduling, follow ups,fax, etc.
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Developed trusting relationships and provided emotional support to patients and families.
Stocked patient rooms and supply areas to meet patient care needs.
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
Cleaned and sanitized medical equipment and rooms.
Participated in educational activities to stay up-to-date with best practices in nursing.
CNA - Certified Nursing Assistant
Red Cliffs Health And Rehab
St. George, UT
01.2023 - 09.2023
Certified CNA, working on RN
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Prepared residents for meals and assisted with feeding.
Utilized PPE appropriately and followed patient safety and infection control guidelines.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
Observed changes in patient status and response and immediately communicated concerns to nursing staff.
Developed trusting relationships and provided emotional support to patients and families.
Answered call lights to provide emergency treatment and assistance to patients.
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
Stocked patient rooms and supply areas to meet patient care needs.
Completed in-service training and attended performance improvement meetings.
Observed infection control procedures and guidelines to safeguard patients and teams.
Utilized restorative care techniques to promote patient independence.
Cleaned and sanitized medical equipment and rooms.
Provided emotional support and encouragement to enhance self-esteem of patients.
Demonstrated proficiency in patient transfer techniques using wheelchairs, gurneys and lifts.
Respected patient privacy rights while providing care services.
Exhibited excellent communication skills when interacting with patients and their families.
Turned and repositioned bedridden patients.
Recorded height and weight of patients.
Prepared and served food trays.
Observed patient's responses, reactions, and changes to medications.
Collected specimens, such as urine, feces, and sputum.
Reminded patients to take medications and nutritional supplements.
Adjusted oxygen levels to verify patient comfort.
Assistant Manager
Port Of Subs
St. George, UT
05.2022 - 01.2023
Prepared orders, drive thru with headset, made drinks and sandwiches, managed employees, was the Saturday opener.
Resolved customer complaints and handled refunds and returns to promote satisfaction.
Created weekly schedules based on predicted staffing needs, budgets and employee requests.
Organized company merchandise and displays to increase brand awareness and product sales.
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
Barista/Cashier
Beans & Brews
St. George, UT
08.2021 - 12.2021
Took drive thru orders on headset.
Opener at 5 a.m.
Operated cash registers and handled cash and card transactions.
Welcomed customers and answered questions regarding menu items and preparation methods.
Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
Prepared teas, hot chocolate, and other non-coffee drinks for customers.
Sold and served baked goods and miscellaneous food items, increasing company revenue.
Server/Hostess
Roy's Pizza and Pasta
St. George, UT
10.2019 - 12.2019
Prepped and made food while also hosting and cleaning.
Greeted and accommodated guests, building positive experience from first interaction.
Processed payments and completed register transactions accurately.
Memorized menu to help diners make informed meal choices.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Set up linens, dishes, and silverware to prepare tables for customers.
Swept and mopped floors and removed trash.
General Employee
Teriyaki Grille
St. George, UT
01.2017 - 03.2017
Prepared food, did side work and cleaning a lot.
Followed instructions from supervisors regarding specific tasks that needed to be completed.
Used protective clothing and safety equipment according to industry regulations.
Collected and disposed accumulated trash on and around jobsite on daily basis.
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
Stored and rotated food products properly, maintaining freshness.
Followed recipes set by establishment to meet nutritional requirements.
Operations & Marketing Director at Alaska Cabaret, Hotel, Restaurant, and Retailers AssociationOperations & Marketing Director at Alaska Cabaret, Hotel, Restaurant, and Retailers Association